Manager, VCA Managed Services - Risk
Manager, VCA Managed Services - Risk
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1 Vacancy
Job Description
Visa Consulting and Analytics (VCA) is the externally-facing strategy consulting group of Visa. We draw on our expertise in strategy consulting data analytics and pragmatic industry experience to develop fact-based recommendations to improve client performance. Our clients span the continuum of companies that participate in the payment card industry to include financial institutions merchants fintechs acquirers and payment processors. VCA Managed Services is a suite of service offerings that together help clients execute on strategic roadmaps and drive go-to-market implementations.
As the Client Consulting Manager you will be part of one of the fastest-growing segments of VCA and will be a key member of the team that focuses on the intersection of Risk Practice and Managed Services. Visa today offers a suite of managed services that enable clients to improve their fraud risk performance and gain operating efficiencies. These include for example services focused on reducing account enumeration attacks testing for client vulnerabilities providing tailored intelligence and alerting based on custom parameters.
You are an experienced consultant and will be ultimately responsible for leading delivery of client engagements at scale as the lead project manager of marquee risk managed service engagements. You will also support business development and operational responsibilities (e.g. pipeline reporting crafting client-facing collateral writing proposals and collaborating with delivery teams).
Successful candidate will be able to flex across sales and delivery of the program. For clarity you will not be involved in the day-to-day execution of the services to clients but will be expected to serve as a consistent point of contact for active engagements managing client and internal executive communications and collaborating with our internal delivery partners
The candidate will directly support the risk managed service leader by working closely with them on daily business operations.
Core behaviors include
Solution Delivery
- Strong project and program management skills
- Ability to contextualize and summarize issues for a senior audience
- Scaling the delivery by standardizing deliverable outputs through creative ways such as automating data reporting visualization etc.
Customer Centricity
- Understand the common pain points of the target client audience
- Speak to technical and non-technical aspects of solutions
Industry Knowledge
- Maintain deep understanding of competitive environment for Visa solutions and use that knowledge to articulate the differentiated value we offer
- Understand different drivers of fraud management so as to know which lever to pull to drive maximum growth and efficiencies
Communications
- Demonstrate executive presence in leading conversations with clients and internal senior leaders at Visa
- Communicate across functional stakeholders (for varying levels and technical expertise)
Applicants should be self-motivated and highly energized. Successful team members are detail-oriented individuals who deliver strategic thought leadership problem diagnostics and high-impact solutions to clients grounded in recent and relevant industry expertise. Candidates must be able to develop enduring strategic relationships with internal and external clients and across the Visa organization. This is an individual contributor role with the potential for people leadership responsibilities based on team growth and individual performance.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
BASIC QUALIFICATIONS:
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD
PREFERRED QUALIFICATIONS:
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters MBA JD MD) or up to 3 years of relevant experience with a PhD
Relevant experience at large management consulting firm or at a major card issuer focused on risk
Experience working with financial indicators to measure business performance. Significant focus on impacting ROI
Strong analytical skills with demonstrated intellectual and analytical rigor
Self-motivated results oriented individual with the ability to handle numerous projects concurrently
Knowledge and understanding of banking operations and/ or payment schemes including products & services business systems and processes marketing initiatives and card acquiring experience
Excellent communication story-telling and presentation skills
Excel wizardry a plus especially if you can automate tasks build slick dashboards and wield macros/VBA like a pro.
Team player
Technology mindset curious up-to-date with digital trends and applications
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 132300.00 to 191800.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
