Senior Network Process & Quality

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team delivers innovative and reliable technology solutions to power differentiated simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T you wont just imagine the future-youll create it.

As a Senior Network Process & Quality you will be responsible for analysis design development and documentation of network quality/process improvements.

Key Roles and Responsibilities:

• May develop new processes define processing or handling requirements compile/evaluate test data

• Make recommendations and implement improvements

• Reviews requirements for compatibility with processing methods

• Develops/modifies processes methods and controls to meet quality standards

• Conducts feasibility studies and recommends process improvements

• May provide data mining reporting and support to technical network programs and initiatives for network data standards and integrity

• Analyze track and publish methods and procedures

• Analyze data to identify root causes of network problems

• May provide process improvement training

• Provide technical support on process and compliance

• Responsible for analysis design development and documentation of network quality/process improvements

• Aligns improvement to network performance shortfalls

• Provides consultation on reengineering techniques to improve network process performance and product quality

• Develops network methods techniques and evaluation criterion for results

• Analyzes tracks and publishes network performance and process/quality indicators and results by constructing reports that are geographically illustrative of network process trends and performance

• Ensure network process capability control and improvement by implementing procedures and interpreting network standards

• Develop network metrics that provide data to measure for future network improvement opportunities

• Collects data to identify root cause of network problems

• Measures performance against network process requirements

• Responsible for the development and implementation of network performance metrics process control points and results management

• Writes/edits technical network manuals

Required Experience:

3-5 years experience; Technical Career Pathway (TCP) role

Desired Education:

BS degree in Math Science or Engineering preferred or equivalent related network experience

Supervisory: No

Environmental Requirements:

This position may be responsible for contributing to AT&T compliance with environmental laws and regulations as applicable to its job function. This may include but is not limited to work related to fuel tanks emergency and stand-by generators boilers hazardous waste hazardous materials batteries manholes and vaults water wells linear and other construction projects water discharge or air emissions.

Our Senior Network Process & Quality earns between $85700-$128500 annually. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography experience expertise and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories AT&T internet (and fiber where available) and AT&T phone

AT&T is leading the way to the future for customers businesses and the industry. Were developing new technologies to make it easier for our customers to stay connected to their world. Together weve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work creating the world you always imagined.

Ready to #transformdigital with us Apply now!

#LI-Onsite Full-time office role

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. In addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.