Energy Advisers
Energy Advisers
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Job Alert
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Job Description
- Citizens Advice Ipswich Ipswich Suffolk IP1 3BE
- 23615 pa (pro rata)
- 37 hours a week (full time but part time considered)
- Permanent. Required as soon as possible
- Reference: 0277
Energy Telephone Adviser.
An exciting opportunity has arisen as we expand our Energy and Income Maximisation offer in Ipswich. Were looking for a motivated and well-organised person to deliver energy advice to the highest customer service standards.
These roles will be embedded within our Core Advice team providing energy advice to clients via telephone (or referred through other channels) identifying areas for clients to save money on their energy bills and other outgoings. You will offer advice and support on other services available where appropriate working within the aims policies and principles of the CA service.
To be successful in this role you will be a confident self-driven and self-motivated individual with recent experience as an adviser or able to undertake intensive training to reach the required standard. You will have excellent IT and communication skills and be able to self-manage your workload and time managing client cases with attention to detail and timeliness of advice. You will have a passion for making a difference by providing a top-quality service.
Please read the Job Description (word)
If you would like to talk about the role further please call Helen Bloomfield Advice Services Manager onor call 0
If you feel you have the relevant experience and would like to become part of this dynamic team please request a job pack to apply from
Please note in the event of a high number of applications we reserve the right to close the application early.
This role requires an Enhanced DBS check. Criminal convictions are not necessarily a barrier to employment and each case is considered on an individual basis. Citizens Advice Ipswich has a DBS policy in place to ensure fairness and transparency.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
