Senior Floor Host
Senior Floor Host
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Job Description
Portico is currently recruiting for a hands-on Senior Floor Host (Senior Community Housekeeper) to join our team at the London offices of a world renown bank.
This is a unique role focused on the presentation of the office and has a huge part to play in helping our team to deliver an exceptional customer experience for all internal and external customers visiting the corporate facilities ensuring that all areas are set up to the highest standard.
This includes resetting meeting rooms restocking pantries and stationery hubs and keeping noticeboards up to date. They will ensure all desks and flexible working spaces are set up and in working order for colleagues coming to the office the next day as well as raising any issues/ faults through the helpdesk and working closely with suppliers to highlight and resolve ongoing issues.
Whilst this is a very hands-on role the successful candidate will need to balance their operational duties with enhanced line management duties. They will: -
Provide direct line management of the two part-time housekeepers with the help of the Community Manager (i.e. payroll scheduling HR recruitment onboarding and training).
Monitor standards complete spot checks and provide feedback/ further training to Housekeepers as required.
Co-ordinate resources allocating the Housekeepers to areas as needed managing leave requests and creating rotas which reflect the needs of the business.
Build partnerships with the cleaning and engineering suppliers through regular communication and meetings.
Work closely with the Community Hosts to deliver impeccable fit for purpose spaces for our clients.
Be a friendly helpful and familiar face for clients using the office.
Hours: 40 hours per week 12pm-9pm from Mon-Fri.
Salary: 35000
Qualifications :
We would be keen to also meet with candidates with a background in hotel services or managing private residences as house manager of Butler.
Experience of office management is beneficial but not essential.
Candidates must: -
- Have high levels of attention to detail
- Have strong English and communication skills.
- Have strong management skills with proven experience of supervisory duties.
- Have excellent personal presentation
- Have a solid knowledge of IT as this role requires communicating via email and using IT systems to log and track jobs.
Additional Information :
Whats in it for you
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees providing counselling & information services.
- Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
