Luxury Reservation Sales Consultant for Hotels
Luxury Reservation Sales Consultant for Hotels
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
What Youll be Doing:
- Engage with Guests: Answer inbound calls in an unscripted conversational manner while assisting with room and suite reservations for our luxury brands around the world including iconic properties like the Fairmont Banff Springs Fairmont Le Chteau Frontenac the Sofitel Montral and many others.
- Create Memorable Experiences: Guide your guests in choosing their ideal room and package turning their moments into lasting memories with your sales expertise and personalized recommendations
- Use Your Creativity: As an Accor Heartist (Heart Artist) youll bring warmth and creativity to every conversation personalizing your offers to provide your guests with unique and authentic experiences
Whats In It for You:
- $21.13 hourly including a $1.50 hourly premium for French language skills
- Earn an additional $1.00 per hour shift premium for hours worked after midnight
- 4 weeks paid vacation 13 paid statutory holidays fully paid training and a schedule that includes rotating weekends off ensuring work-life balance
- Remote Work Flexibility: Enjoy the convenience of working from home after completing the 4 weeks of fully paid personalized onsite training in Moncton in a small group setting.
- Comprehensive Benefits: Medical and Dental coverage for you and your family with company-paid premiums and a company matching pension plan of up to 5%
- Annual wellness subsidy of $300 to invest in your well-being
- Travel Discounts: Enjoy exclusive discounted rates at our iconic Accor luxury hotels around the world
Qualifications :
What You Need to Be Successful:
- Bilingual Proficiency: Professional-level fluency in both French and English is required
- Experience and/or education in Hospitality Tourism Sales Customer Service or Contact Centre combined with a passion for helping others
- Multitask Efficiently: Seamlessly navigate multiple software systems while communicating with guests to offer smooth efficient service
Availability Location and Internet:
- Must be currently legally able to work full time in Canada
- Must be able to work from 5:30 pm to 2:00 am or 6:30pm to 03:00am (your choice) including weekends and holidays with some rotating weekends off
- This is a full-time permanent career opportunity; part-time or student summer-only positions not available.
- This is a remote (work from home) role; you must reside in and be working from NB NS or PEI
- Must attend 4 weeks of onsite initial training at our Moncton Centre; travel and accommodation provided for qualified candidates
- Must have a suitable home workspace and a high-speed direct internet connection
Additional Information :
Your Team: Youll be joining a diverse multicultural and welcoming group of well-travelled professionals who are passionate about what they do every day. We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why Accor Global Reservation Centre
We value diversity sustainability and community impact. Youll work with a passionate team dedicated to discovering your talents and helping you thrive in your career. We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities. By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality.
How to Apply: Use Keyword: Moncton
Connect with us on Facebook Instagram and LinkedIn to discover more about us our unique workplace culture and exciting opportunities! To find us search for Accor Global Reservation Centre Moncton
Hospitality is a work of heart!
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
