Fairmont Gold Supervisor (Maternity Coverage - until February 17, 2027)
Fairmont Gold Supervisor (Maternity Coverage - until February 17, 2027)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Fairmont Gold Supervisor (Maternity Coverage - until February 17 2027)
At Fairmont Hotel Macdonald unparalleled service and luxury await guests of Fairmont Gold our exclusive hotel within a hotel experience. By fostering an engaged team of service professionals as a Fairmont Gold Supervisor you will bring our exceptional Fairmont Gold standards to life in our Fairmont Gold Lounge and its Guests.
What you will be doing:
Reporting to the Fairmont Gold Manager your essential job functions include but are not limited to:
- Demonstrate a commitment to provide warm anticipated service to exceed the needs and expectations of our discerning guests by providing a personalized curated guest experience.
- Review all Fairmont Gold reservations ensuring accuracy and that all standards are met.
- Provide exceptional concierge information to our guests about local and area attractions restaurants theatres special events tickets and other available services
- Must be available for shift work including weekends mornings and evenings.
- Ensure the arrival and departure experience of all guests is seamless through coordination of our market mix and VIPs
- Other duties as assigned
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift.
- Frequent lifting and carrying up to 30 lbs.
- Occasional kneeling pushing pulling lifting.
Qualifications :
Your experience and skills include:
- Minimum 1 years previous Front Desk supervisory experience in a Large Hotel preferred
- Ability to work well under pressure in a fast paced environment
- Excellent knowledge of Micros-Opera PROPERTY Manager word and excel
- Previous working experience in Royal Service and or dealing with guest recovery with excellent recovery
- Graduate of Hotel Management or Hospitality program an asset
- Highly organized innovative and results-orientated with the ability to be flexible and work well under pressure in a fast paced changing environment
- Excellent written and verbal skills with a high attention to detail required
- Solutions-orientated strong interpersonal skills and problem solving techniques
- Ability to work cohesively as part of a team and focus attention on guest needs remaining calm and courteous at all times
- Constant sitting standing and walking throughout shift
- On occasion must be physically able to lift guest luggage and assist to guest room
- Candidates must be legal to serve alcohol in Alberta (18 years of age) and must possess ProServe certification
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.
Additional Information :
What is in it for you:
- Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health (up to $5000/year)for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Comprehensive wellness platform (GreenSheild) for employee mental health and wellbeing support
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities
- Career development opportunities with national and international promotion opportunities. The sky is your limit
Salary Range: $41500 - $62200 CAD Gross Annually
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
