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Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40Work Shift:
Days/Afternoons (United States of America)As a faith-based and patient-focused organization Mercy Health exists to enhance the health and well-being of all people in mind body and spirit through exceptional patient care. Success in this goal requires a culture of compassion collaboration excellence and respect. Mercy Health seeks people that are committed to our values of compassion human dignity integrity service and stewardship to create an environment where associates want to work and help communities thrive.
Front Office Specialist St. Charles Hospital
Job Summary:
The Front Office Administrator ensures timely scheduling of patients verification of patients insurance and benefits prior to their appointment and updating all information within our system.
Essential Functions:
Collaborate with center staff to schedule patients for appropriate clinical coverage and clinical treatments
Ensure availability of resources supplies and equipment for scheduled services
Knowledge of all revenue cycle components registration billing collections and denials
Perform auditing to ensure documentation supports reimbursement
Education:
High School Degree or GED
Associate Degree related to Business (preferred)
Licensure/Certification:
Basic Life Support (BLS) American Heart Association (preferred)
Training:
EPIC Electronic Health Record (EHR) (preferred)
Continued professional development specific to patient registration scheduling and referrals
Experience:
Recent experience in acute care home health or provider office (required)
Experience working in Wound Care and Hyperbaric Oxygen Therapy Outpatient Center (preferred)
Skills & Abilities:
Working knowledge of office and clinical technologies to update electronic medical records
Ability to answer patient questions regarding their insurance benefits and billing
Effective phone management
Basic knowledge of health insurance
MercyHealth is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
*Benefits offerings vary according to employment status.
Department:
Wound Care Clinic - Mercy St. CharlesIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Required Experience:
Unclear Seniority
Full-Time