Billing Supervisor, Canada Capping
Billing Supervisor, Canada Capping
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$ 76300 - 104900
1 Vacancy
Job Description
Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we need more like-minded people on our team.
What We Need
We are looking for a Billing Supervisor Canada Capping to join Element Fleet Management. As the largest pure-play fleet manager in the world we provide unmatched products and services and solutions to our clients.
At Element employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients employees and investors by fostering a culture where every employee can make a difference!
Are You:
- Someone who embodies agility accountability transparency and a strong commitment to team cohesion and leadership engagement
- An analytical strategist with a keen eye for detail and accuracy
As the Billing Supervisor you will be responsible for providing leadership support and oversight to the Canada Capping team. This role will oversee and manage the workload and performance of the team ensuring accurate and timely processing of acquisition related invoices activation of units process auditing and response to inquiries. The supervisor will direct and administer the day-to-day operations of the team lead and support exception handling and root cause analysis and drive process optimization continuous improvement and strategic project activities.
A Day in the Life
Leadership & Team Development
- Hire lead and develop direct reports to foster a high-performing team
- Provide guidance and support to ensure professional growth and development
- Hold weekly team meetings and one-on-ones to address issues and share updates
- Prioritize leadership deliverables and manage team performance and productivity
- Create a culture of continuous improvement and accountability
Operational Oversight
- Oversee the end-to-end Canada Capping process ensuring accuracy and timeliness
- Supervise monthly billing cutoff activities to ensure task completion
- Review billing errors and resolve discrepancies efficiently
- Maintain and analyze team metrics and KPIs including queue volumes timeliness accuracy and aging
- Generate reports and provide actionable insights based on performance data
Process Improvement & Technology
- Leverage technology workflow optimization and team development to enhance scalability and service levels
- Collaborate with the IT team to implement process improvements and automation
- Conduct regular reviews of Canada Capping processes to identify improvement opportunities
- Ensure all processes are documented and standard operating procedures (SOPs) are up to date
Compliance & Governance
- Ensure compliance with company policies procedures and accounting regulations
- Manage financial controls and billing governance for the Canada Capping team
- Handle audit requests from internal and external auditors
Cross-Functional Collaboration
- Collaborate with cross-functional teams to resolve issues and respond to inquiries promptly.
- Develop and maintain strong relationships with business partners
- Serve as the primary point of contact for internal and external inquiries or escalations related to Canada Capping
Industry Knowledge & Strategic Oversight
- Stay informed on fleet industry operations billing practices and regulatory changes
- Oversee additional projects assigned to support strategic objectives
Requirements
- Bachelors degree in accounting finance or a related field is preferred
- In-depth knowledge of accounting principles financial practices billing processes and industry best practices
- Proficiency in Microsoft Excel and the Microsoft Office Suite
- Strong aptitude for technology and systems with the ability to quickly learn and adapt to new tools
Knowledge & Competencies
- Strong analytical thinking with a keen eye for detail and accuracy
- Proven ability to identify process inefficiencies and implement effective solutions
- Excellent organizational skills with the ability to manage multiple priorities in a fast-paced dynamic environment
- Demonstrated ability to meet tight deadlines without compromising quality
- Strong leadership capabilities with experience in motivating and developing high-performing teams.
- Ability to foster a collaborative and accountable team culture
- Ability to build strong relationships and collaborate effectively with both internal teams and external stakeholders
The hiring base salary range for this position is $76300 to $104900 annually. Actual compensation within this range will be dependent upon the individuals knowledge skills experience equity with other team members and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.
Whats in it for You
A culture of innovation empowerment decision-making and accountability
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
Additional benefits and amenities including paid time-off programs (vacation sick leave and holidays) (for qualified roles)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity equity inclusion and belonging. We are pleased to consider all qualified applicants for employment without regard to race color religion gender identity age sex sexual orientation disability national origin Aboriginal/Native American status protected veterans status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon you require an accommodation with our hiring process please send an email to or call .
Required Experience:
Manager
Employment Type
Full-Time
