Business Operations Lead
Business Operations Lead
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Salary Not Disclosed
1 Vacancy
Job Description
About Mandolin
Nearly all disease will become treatable in our lifetimes and drug discovery is quickly becoming an engineering discipline. Mandolin is building the last-mile delivery infrastructure that gets cutting-edge biologics cell and gene therapies to patients faster. Our AI-powered knowledge-worker platform already serves leading infusion clinics with payers and pharma next in line.
Were backed by Greylock SignalFire Maverick and founders of famous companies like Yahoo and led by repeat and exited founders with a team hailing from some of the most technically impressive companies.
Why we need you
Were post-product-market fit growing fast and entering a pivotal next chapter. As our first BizOps hire youll have a front-row seat (and a direct hand) in building the future of our companyfrom internal systems to external strategy. This role is a launchpad into broader leadership depending on your interest.
As our first Business Operations Lead youll be the connective tissue across the companyturning insight into action chaos into structure and vision into strategy. Youll work directly with the CEO and leadership team on everything from internal operations to external go-to-market strategy market intelligence and investor communications.
This is a founding role for someone who wants to build not just the how but also help shape the why and where next. If youre strategic resourceful and motivated by impact we want to meet you.
What youll do
Operational strategy: Analyze and refine how we operatefrom team structure to process design to tooling.
Market and competitive insight: Lead research to deepen our understanding of customer needs competitors and white spaceturning findings into actionable priorities.
Business model pricing: Support development of new commercial models and refine existing pricing strategies with Product and Sales.
OKRs and goal setting: Help the leadership team set and track company-wide priorities that align with both product and business objectives.
Lead high-priority initiatives: Own complex cross-functional projectsfrom customer operations to partner evaluations to new market assessments.
Design scalable systems: Implement tools and workflows that improve company velocity and transparency (reporting dashboards documentation etc.).
Board & investor reporting: Own preparation of board decks investor updates and strategic narratives. Ensure we always know (and can tell) the story behind our numbers.
Data decision support: Build financial and operational models generate insights and guide decisions on hiring GTM strategy and expansion.
Must-have experience
Have 7-10 years of experience in strategy BizOps or consulting roles at high-growth startups healthtech companies or top-tier firms.
Have worked in a 01 environment and helped build company-level strategy from the ground up.
Are strategic and structuredyou bring clarity to ambiguity and frameworks to chaos.
Think like a general manager: youre commercially minded analytical and comfortable driving outcomes across functions.
Are a crisp communicatoryou can distill complexity and influence decisions from ICs to investors.
Are equally comfortable in Google Sheets boardrooms Notion docs and product meetings.
Care deeply about impact and healthcare innovation.
Nice-to-haves
Have experience in AI healthcare biotech or regulated industries.
Employment Type
Full-Time
