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You will be updated with latest job alerts via emailPosition: French Client Services Specialist
Company Overview:
Cbtalents is a leading provider of talent acquisition and management solutions helping companies around the world find and retain the best talent. We are currently looking for a highly motivated and customer-oriented French Client Services Specialist to join our team in Lisbon Portugal.
Job Description:
As a French Client Services Specialist you will be responsible for managing and maintaining relationships with our French-speaking clients. You will act as the main point of contact for all client inquiries providing exceptional customer service and support. Your main responsibilities will include:
- Building and maintaining strong relationships with clients through regular communication and proactive problem-solving
- Understanding and anticipating client needs and providing tailored solutions
- Responding to client inquiries and resolving any issues in a timely and professional manner
- Collaborating with internal teams to ensure client satisfaction and successful project delivery
- Identifying opportunities for upselling and cross-selling services to existing clients
- Providing regular reports and updates to clients on project progress and results
- Staying up-to-date on industry trends and developments to better serve clients
Requirements:
- Fluent in French (both written and spoken)
- EU Passport
- Excellent communication and interpersonal skills
- Previous experience in customer service or account management
- Strong problem-solving and decision-making abilities
- Ability to work independently and in a team environment
- Proven track record of building and maintaining client relationships
- Knowledge of talent acquisition and management is a plus
Benefits:
- Competitive salary with a welcome bonus of 3000 euros
- Full-time permanent contract
- Relocation package (if applicable)
- Opportunities for career growth and development
- Dynamic and international work environment
- Health insurance and other benefits
If you are a French-speaking customer service professional looking for a challenging and rewarding career opportunity we would love to hear from you! Apply now to join our team at Cbtalents and help us deliver exceptional service to our clients.
Full Time