Customer Service
Customer Service
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Job Description
WERE HIRING: CUSTOMER SERVICE
Are you someone who thrives on helping people solving problems and creating positive experiences Do you believe that compassionate communication and attention to detail can make all the difference in healthcare If youre ready to be the friendly voice and trusted guide for our patients we want you on our team.
Our clinic is dedicated to providing top-quality care and support to every patient who walks through our doors or reaches out online. Were looking for a Customer Service Online whos passionate about delivering clear information genuine care and timely assistance through WhatsApp social media and phone.
WHAT YOULL DO
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Be the first point of contact by answering messages from patients and their families on WhatsApp and social media.
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Provide clear and empathetic explanations about treatments care procedures and clinic services via chat and phone calls.
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Keep things organized by recording and managing leads data from WhatsApp and social media platforms.
WHAT YOU BRING
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A Bachelors degree in Nutrition.
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At least 1 year of experience working as a Customer Service professional.
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Excellent interpersonal and communication skillssomeone who listens explains and connects with kindness.
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A sharp eye for detail quick thinking and a service-first mindset.
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Willingness to work in shifts to support our patients around the clock.
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Comfort and familiarity with WhatsApp and social media tools.
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Bonus points if youre available to start right away.
WHY JOIN US
Because here youre not just answering messagesyoure helping people feel supported and informed during important moments. If you believe that great service can change lives and youre ready to be part of a caring team that values your skills lets chat.
Employment Type
Full Time
