Events Executive
Events Executive
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Job Description
LIFE AT CLAYS
Welcome to Clays the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe fun and accessible for everyone. As we expand locally and globally were excited to share our love for British charm and competitive gaming with the world. Whether youre after a thrilling day with friends or a lively evening with colleagues Clays is the perfect spot for adrenaline-pumping fun-filled experiences.
Careers at Clays are loaded with possibilities. As we grow our brand we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If youre seeking a workplace that values integrity fun and teamwork Clays might just be the place for you!
Weve been named one of the UKs Best Workplaces in Retail Hospitality & Leisure for 2024 by Great Place To Work UK! Thats right were all about creating an awesome place to work with plenty of fun growth and top-notch vibes. But dont just take our word for it heres what our colleagues have to say about us:
You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need and your progress is entirely up to you.
From day one the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.
Mistakes are stepping stones here and no one is frowned upon for making them. We learn from each other which is unique in a workplace.
CLAYS VALUES
At Clays our venues are for everyone and so is our workplace. We believe that to serve our diverse audience we must first celebrate and nurture diversity within our team. Thats why were dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So if youre passionate about making a positive impact wed love to hear from you!
And of course were looking for someone who embodies our Clays values. Thats why weve framed them as key questions that guide everything we do:
SAFE - Is it safe For our team our guests the business and our partners.
AMAZING EXPERIENCE - Are we delivering an amazing experience We bring fun thrill wonder and joy aiming to surprise delight and exceed expectations.
LASTING - Is it lasting We strive to make a positive sustainable impact on our world our team our guests and our industry. We aim to create strong impressions and lasting memories constantly evolving to offer something new.
SUMMARY OF POSITION
Whats the Gig you ask
Were on the hunt for an experienced Events Executive to join our growing team. Working closely with and reporting to our Events Lead youll be an integral part of bringing events to life at Clays.
This role is all about confidence delivering incredible guest experiences providing best-in-class support to the venue and support office teams; ultimately ensuring events run seamlessly.
Were looking for someone who thrives in a busy hospitality environment has a sharp eye for detail and prides themselves on excellent communication and organisation. You will be expected to hit the ground running operationally be a whizz with systems write function sheets and have a background in event systems like Salesforce Tevalis SevenRooms and Canva. You should have experience in events and hospitality - ideally in an agency or hospitality venue be passionate about bringing the magic of events to life making people feel welcome and delivering memorable experiences to every guest who walks through the door.
DUTIES & RESPONSIBILITIES
Your role will include but may not be limited to the following responsibilities;
- Support the Events Lead with day-to-day event planning and execution both onsite at the venue and through administrative tasks in the Support Office.
- Be a primary onsite contact for London based events assisting with pre-planning and logistics setup guest welcoming and ensuring operations are fully briefed.
- Assist in preparing event documentation such as runsheets and function sheets; ensuring details are accurately communicated to operational teams.
- Support in coordinating entertainment rosters (e.g. Games Masters and DJs) external suppliers and provision of event equipment.
- Assist in event-specific communications with clients in the lead-up to events ensuring all details are confirmed through dedicated systems and client expectations are managed.
- Host weekly venue briefings - coordinate with front of house and back of house Clayers to ensure all booking details are shared and correct.
- Work in-venue during key events supporting the floor teams with guest experience and logistical coordination. Ensure post-event feedback is recorded and communicated to the Events Lead.
- Help with office-based tasks including supplier admin event calendar upkeep and document filing.
- Support senior management with general projects and administration.
- Support in-venue operations on peak days or when large-scale activations require all hands on deck.
SKILLS DESIRED QUALIFICATIONS & ATTRIBUTES
- At least 3 years of experience working in a similar role in events or operations management.
- Always looking for opportunities to improve your knowledge and abilities.
- Passionate about hospitality and creating amazing safe and lasting experiences.
- Self-directed with a strong work ethic.
- A keen eye for detail with excellent written and verbal communication skills
- Honest with strong moral principles.
- Have the initiative to problem-solve and propose creative and better ideas to be more efficient as we grow as a team and company.
- Possess a positive motivated and trustworthy outlook whilst at work.
- Be polite and helpful to guests and colleagues and receptive to feedback.
- Punctual and reliable with a flexible approach to working hours.
- Adept in PowerPoint Excel Microsoft Word Sevenrooms Salesforce Canva & Tevalis. Me&U desired but not required.
- Excellent verbal and written English and proficiency in other languages desired but not required.
WHAT YOULL GET IN RETURN
We value our colleagues greatly and want everyone to feel rewarded.
Our great benefits include:
- Competitive Salary: A base salary of 29000 plus weekly Tronc service charge with on target earnings of around 39000.
- Holiday: 32 working days holiday pro rata each year including bank holidays with an increasing allocation up to a maximum of 36 days with length of service.
- Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you your friends and family.
- Paid Breaks: We value your time and ensure youre compensated for your breaks.
- Health Care Cash Plan: Up to 995 for reclaimable appointments & treatments and access to a Virtual GP.
- Career Growth: Advance your career with Clayers Academy our online learning platform and seize opportunities for growth within our expanding business. Plus earn globally recognized qualifications funded by Clays.
- Celebration Day: An additional paid day off each year to celebrate something meaningful to you.
- Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity adoption paternity and partner leave after 12 months of service.
- Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme.
- Volunteer Day: A paid day off annually to give back to your local community.
- Birthday Gift: Choose a special gift to celebrate your birthday.
- Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you.
- Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme.
- Hospitality Discounts: Access exclusive discounts via Hospitality Rewards.
- Meals Provided: Free meals for colleagues working operational shifts.
Plus were certified as a Great Place to Work reflecting our commitment to creating an outstanding work environment!
You will be part of a growing brand business and an exciting adventure with excellent training opportunities and investment in your personal development.
Employment Type
Full-Time
