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$46642.00 AnnualJob Description Summary
The application deadline for this position is 11:59pm EST on July 6 2025.Job Description
Responsibilities and Duties Include:
Supervises assigned Admissions Specialists and part-time Student Ambassador employees in the Office of Admissions; assists with ensuring successful operation and escalates issues to the Director when needed.
Actively participates as a member of the Recruitment team by assisting with its operation and administration as well as hires trains and evaluates direct reports when appropriate.
Manages the Student Ambassador program and serves as the primary Advisor; searches recruits selects trains schedules communicates and awards scholarships/work stipends to selected Ambassadors.
Leads online New Student Orientation online New Student Convocation and other recruitment initiatives which includes scheduling facilitating and conducting campus tours group tours and community engagement activities.
Collaborates with leaders across the college to lead develop and plan collegewide on-campus recruitment events including Open House Family Preview Day College Fair New Student Preview Days Sigue Soando and other special events.
Coordinates the Colleges presence at community and out-of-district recruitment events by attending events scheduling direct reports to attend events communicating with internal departments for materials and services and collaborating with external constituents for recruitment opportunities.
Manages the production for on-campus Santa Fe Live and New Student Convocation events which includes utilizing digital platforms participating in collaborative meetings communicating with vendors to secure necessary items and supervising the work of others as appropriate.
Oversees the use of the Salesforce CRM Ecosystem all integrated platforms and other digital systems for SF recruitment events including Sales and Service Cloud Marketing Cloud/Pardot Form Assembly ERP integrations and Mogli SMS.
Serves as a pre-college Advisor to prospective SF students to assist with college preparation.
Assists the Director in planning outreach campaigns and developing innovative recruitment strategies.
Serves on the collegewide recruitment committee and chairs the committee in the Directors absence.
Develops and maintains professional working relationships with internal and external constituents.
Serves as liaison to Marketing and Communications for recruitment event marketing promotional items and content development.
Manages social media accounts for the Office of Admissions and coordinates digital interactions with prospective students.
Complies with all published College Rules procedures guidelines and laws/regulations governing public employees including but not limited to those related to document retention and destruction FERPA and confidentiality.
Strictly honors the privacy security and confidentiality of student records and other sensitive information according to appropriate state federal and college regulations policies and procedures.
Provides service excellence through courteous informed accessible and professional engagement.
Performs other duties as assigned.
Reports to: Director Recruitment and SF Achieve
QUALIFICATIONS
Required: A bachelors degree with two (2) years of work experience in areas of enrollment management CRM and digital platforms recruitment initiatives and/or other student support services or a combination of completed education and/or related experience equal to six (6) years.
Additional Requirements: Must possess a valid Florida Driver License and be authorized to drive for the college. A criminal background check will be conducted.
Preferred: A masters degree in a related field with work experience in areas of enrollment management CRM and digital platforms recruitment initiatives and/or other student support services; multiple language fluency.
General Knowledge Skills and Abilities
Ability to work successfully in a multi-cultural environment.
Adaptability to Change able to be flexible and supportive able to positively and proactively assimilate change in rapid growth environment.
Analytical Aptitude & Problem Solving - able to analyze information problems situations practices and/or procedures collect and interpret data reason logically establish facts identify and define existing and potential issues recognize the interrelationships among elements draw valid conclusions develop recommendations as well as alternative courses of action select appropriate course follow up and evaluate.
Communication able to effectively communicate in a professional diplomatic empathetic and tactful manner using preferred method and level as applicable to the job.
Critical Thinking & Judgement - able to make well-reasoned sensible and timely decisions based on careful objective review and informed analysis of available information considerations and other factors.
Customer Service ability to respond promptly and courteously to all questions from students and faculty demonstrating patience and persistence when helping students with little or no computer skills.
Ethics able to demonstrate integrity professionalism civility and a high degree of ethics in all job-related actions.
Organization & Time Management able to plan schedule and organize tasks related to the job to achieve goals within or ahead of established time frames.
Problem Solving proven skills in identifying issues determining their cause developing creative solutions and following through with implementing resolutions.
Relationship Management able to personally provide high level of interactive service to others building relationships and addressing identified needs.
Results Orientation proven ability to set and exceed established targets.
Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
Detail Oriented - Proven accuracy and attention to detail.
Multi-task - Ability to expeditiously organize coordinate manage prioritize and perform multiple tasks simultaneously to swiftly assess a situation determine a logical course of action and apply the appropriate response.
Application Process:All applicants must submit a completed online SF application a letter of intent an up-to-date resume/curriculum vitae and unofficial academic transcripts (if applicable) to be considered for this position. Unofficial transcripts areonlyaccepted for review purposes official transcripts arerequiredprior to any offer of employment being made.
If you are a retiree of the Florida Retirement System (FRS) please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled suspended or deemed ineligible depending upon the date of your retirement.
Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in denied the benefits of or subject to discrimination in any college program or activity based on: their race ethnicity national origin color religion age disability sex pregnancy status gender identity sexual orientation marital status genetic information political opinions or affiliations or veteran status. This commitment applies to employees volunteers students and to the extent possible to third parties applicants for admission applicants for employment and the general public. regarding non-discrimination policies or concerns about discrimination or harassment including concerns about sexual harassment or sexual violence under Title IX should be directed to:
Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.
Required Experience:
IC
Full-Time