Business Process Analyst II
Business Process Analyst II
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Job Description
ABOUT THE POSITION
The Riverside County Facilities Management (FM) Department is seeking a skilled and detail-oriented Business Process Analyst II (BPA) to assist in streamlining business processes and improving operational efficiency in support of the Department.
The BPA responsible for conducting comprehensive system analysis and business process design by evaluating current and proposed operations identifying opportunities for improvement and leveraging available and emerging technology solutions. The analyst performs cost-benefit analysis to support efficiency initiatives and recommends optimal hardware and software configurations. Additionally the role involves developing and documenting user requirements for both new and existing utility systems processes and applications. The analyst prepares and maintains detailed project documentation feasibility studies reports and ensures adherence to quality assurance and control standards throughout all phases of the project lifecycle.
Preferred Skills and Qualifications:
- Experience in process improvements like Lean Six Sigma methodologies or any others program efficiency/implementation
- Strong background in business process analytic solutions and implementation.
- Reporting capabilities to track project progress resource allocation and outcomes.
- Ability to manage multiple projects and deadlines in a fast-paced environment.
- Strong interpersonal skills and the ability to work effectively with diverse teams and stakeholders.
- Excellent problem-solving analytical and organizational skills.
Meet the Team!
EXAMPLES OF ESSENTIAL DUTIES
- Conduct system analysis and design of business process involving evaluation of current and proposed information; determine available and emerging technology hardware and software; provide cost and benefits analysis for energy efficiency improvements.
Develop and document user requirements for new and existing utility systems processes and applications; prepare and maintain project documents requirements reports feasibility studies and quality assurance for controls standards.
Select and recommend software based on systems analysis evaluation of products and vendors; create requests for proposals (RFPs) or requirement specifications.
Serve as business process resource on all matters involving the support maintenance enhancement and upgrade of the Countys the Energy program; provide functional support analysis and design specifications as needed to programming staff.
Coordinate and participate in the design and evaluation of business processes required for the implementation of
the Energy program and upgrades; analyze new components to determine if previously modified processes can be eliminated.
Coordinate with managers and departmental staff to adopt system changes needed for new/modified public programs and services; test all changes prior to final implementation to ensure appropriate results.
Coordinate with user departments on new/changed energy-related agreements legislation reporting and regulations.
Coordinate with user departments on new/changed local ordinances and labor agreements legislation reporting and regulations.Design implement and maintain energy tools to ensure compliance with state and federal requirements; interpret and analyze new or updated regulations to identify needed system changes.
Work directly with vendors to resolve underlying system program problems; search corporate web sites for posted resolutions and fixes in resolving identified problems.
Maintain context-sensitive on-line help reference to reflect the most current structure within the Department. MINIMUM QUALIFICATIONS
- Education: Graduation from an accredited college or university with a bachelors degree in public/business administration human resources finance computer science information systems or a related field to the assignment. (Additional qualifying experience in a functional support area may substitute for education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience.)
Experience: : Two years of professional level experience with business program analytics information technology relative to programming and technical business solutions program applications/development business processes and procedures and financial reporting and data.Knowledge of: Principles and practices of performing energy audits overseeing energy budgets participating in energy coalitions; identifying rate tariffs for utility savings project specifications development; application design; data modeling techniques; and application of industry/corporate standards and conventions for Energy program analyses and overseeing Utility Management systems such as EnergyCap Utilityvision and EV charging platform management.
Other RequirementsLicense: Possession of a valid California Drivers License is required to drive to throughout Riverside County Facilities.
SUPPLEMENTAL INFORMATION
If you have any questions regarding this posting please contact Amanda Duarte at
If you are experiencing technical problems you may contact the applicant support desk Monday through Friday 6 am to 5 pm Pacific Time ator toll-free 1-.
APPLICATION INFORMATION
Veterans Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify upload a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service and a copy of your spouses letter of disability (if applicable) with your application. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans Veterans Preference Policy C-3 is available here: Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation please visit the Disability Access Office web page located at: of Education
If using education to qualify or when requested by the recruiter upload a copy of any license(s) official/unofficial transcript(s) degrees and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators Inc. (AICE).
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race color religion sex national origin age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition (cancer and genetic characteristics) genetic information or denial of medical and family care leave or any other non-job-related factors.Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.Probationary Period
As an Approved Local Merit System all County of Riverside employees except those serving At Will are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding County Resolution or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process examinations Veterans preference pre-employment accommodation or other employment questions please refer to our web site .
If you are experiencing technical problems you may contact the applicant support desk Monday through Friday 6 am to 5 pm Pacific Time at or toll-free 1-.
Required Experience:
IC
Employment Type
Full-Time
