Senior Maintenance Officer

Office Base: Enfield

Covering the Boroughs of Enfield Welwyn Hatfield Barnet and Camden

Hours 37.5 hours per week

Salary - 34500.00 per year

We have a new and exciting opportunity for a Senior Maintenance Officer to join the Intensive Housing Management Team. The team provide comprehensive services to support our customers to thrive and live in their own homes or as part of our shared supported living schemes.

The Senior Maintenance Officer role is a multi-functional role to manage the delivery of the Housing and Homes Property Operations functions for the Intensive Housing Management Service.

You will be responsible in providing day-to-day supervision of Maintenance Officers to ensure the delivery of good quality and timely services whilst also working alongside the team to carry out repairs and maintenance responsibilities and functions.

This is an exciting opportunity to make a signification contribution to the Team and the Charity as a whole!

Key Duties and Responsibilities:

• Manage day-to-day work schedules ensuring works are assessed prioritised and scheduled within defined / set timescales.
• Undertake quality inspections to ensure works are completed to a high standard.
• Line manage the maintenance officers and conduct their supervisions and appraisals.
• Work alongside the Intensive Housing Management Team to deliver a high quality service and ensure that the needs of customers are met.
• Ensure all maintenance records are accurately maintained.
• Ensure void works for Landlords are recorded and reported and works completed in a timely manner.
• Utilise relevant IT packages and software.

Essential Criteria:

• An ability to demonstrate the core values of the Charity
• Previous experience of managing/supervising maintenance operatives (or similar)
• Willing to undertake qualification in Portable Appliance Testing (PAT)
• Proven experience in a general maintenance role
• Painting and Decorating skills carpentry and minor plumbing work skills
• Awareness of Health and Safety issues in housing
• Driving Licence (no endorsements within the last three years)
• Ability to work with vulnerable clients
• Good communication skills
• Able to work as part of a team and on own
• Work on own initiative
• Work to set deadlines

Benefits and Rewards:

• Annual leave entitlement of 33 days (pro-rata) including bank and public holidays
• Employee Assistance Programme
• Auto Enrolment Pension Scheme
• Health Cash Plan
• Excellent training and development opportunities

Closing date for applications: Thursday 3^rd July 2025

Please click here to view the job description and person specification.

An Enhanced Disclosure and Barring Service check (which we will pay for) will be required for the role.

For further information on the vacancy or for an informal discussion about the role pleasecontact Matthew Todd Property Services Repairs & Maintenance Manger by emailing or call