Receptionist
Receptionist
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Job Description
Receptionist
Manor Court Care Home Britten Drive Southall Middlesex UB1 2SH
CQC rating: Good
rating: 9.4/10
Salary 12.25 - 13.25 per hour depending on experience
Permanent full time contract
37.5 hours per week (Monday to Friday 9am - 5pm)
We make health happen
Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care supporting independence and honouring choice to help our residents live their best lives.
Youll help us make health happen by:
- Acting as the first point of contact for all visitors to the home
- Taking responsibility for managing new enquiries
- Providing advice and support both face to face and over the phone
- Conducting show-arounds within the care home
- Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing
- Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Youve worked as a Receptionist before with experience in providing excellent customer service youll have a friendly manner both face to face and over the phone. Youre approachable and organised and have the ability to build strong relationships with our residents their families and internal teams. Dedicated and efficient with an ability to handle a varied workload but importantly your caring attitude underpins everything you do - to make a real difference to peoples lives.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health from mental and physical to financial social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
- My Healthcare - Free access to 24/7 support advice and treatment for a variety of health-related issues including remote GP appointments physiotherapy and mental health support
- Annual allowance which you can redeem against a menu of Bupa healthcare products all to the approximate value of 350
- Wagestream - Have early access to up to 40% of your earned wages within minutes
- 28 days holiday
- We offer a sick pay scheme to our frontline teams as an addition to statutory sick pay to help provide some reassurance and financial support during longer absences.
- Long service - For every milestone at Bupa we will reward you with ecards extra holidays and money!
- Free meal on every shift
- Interest-free annual travel loan to enable the purchase of public transport annual season tickets
- We offer a range of Bupa pension plans find out more on our career site
- Parental leave - We have schemes for adoption birth parents and co parents -find out more on our career site
- Menopause Plan - Specifically designed to empower women to seek advice choose their treatment and take control of their health
- Access to discounts at a wide variety of gyms and fitness facilities across the UK
Why Bupa
We encourage all of our people to Be you at Bupa we champion diversity and we understand the importance of our people representing the communities and customers we serve. Thats why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. Well make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
** Please note this role is not at or above RQF Level 3 and is not included under the UKs Points Based Immigration System for sponsorship by an employer.
Employment Type
Hourly
