SEND Operations and Best Value Manager
SEND Operations and Best Value Manager
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Job Description
Best Value Tribunals and Feedback Manager
Grade 5 Full-time Flexible working considered
Location: Cornwall
Are you a strategic and analytical leader with a passion for improving SEND provision through evidence insight and collaboration Do you thrive in a role that combines financial oversight system improvement and family engagement If so wed love to hear from you.
About the Role
This is a key leadership role within Cornwall Councils SEND Quality Finance & Assurance team. AsBest Value Tribunals and Feedback Manager you will lead a multidisciplinary team to ensure that SEND education provision in Cornwall delivers high-quality outcomes value for money and a positive experience for children young people and their families.
You will oversee intelligence gathering from complaints tribunals FOIs and early resolution cases and use this insight to drive system improvements. Youll work closely with legal colleagues commissioners and education providers to ensure fair pricing financial sustainability and strategic partnerships.
This role includes delegated decision-making responsibilities and the opportunity to deputise for the Senior SEND Quality Finance & Assurance Manager.
About the Service
Cornwall Councils Children and Family Services are committed to ensuring every child and young person receives the support they need to thrive. The SEND Quality Finance & Assurance team plays a vital role in ensuring that provision is effective equitable and financially sustainable.
What Youll Be Doing
- Leading a team including SEND System Navigators finance officers and complaints specialists.
- Monitoring the attendance progress and experience of children and young people with SEND.
- Ensuring systems are in place to demonstrate value for money in SEND education.
- Collaborating with legal colleagues.
- Supporting strategic fee modelling and commissioning decisions.
- Providing oversight and challenge to improve outcomes and reduce exposure to compensation claims.
- Supporting colleagues across the SEND team with complex casework and placement decisions.
What Youll Need to Succeed
- A degree-level qualification or equivalent experience.
- Substantial experience in childrens services or a related field.
- Strong knowledge of SEND legislation and local authority responsibilities.
- Proven ability to lead teams analyse data and drive strategic improvements.
- Commercial acumen and experience in financial oversight and negotiation.
- Excellent communication and influencing skills with experience working in partnership with families commissioners and education providers.
What Youll Get in Return
- A competitive salary and access to the Local Government Pension Scheme.
- Generous annual leave and flexible working arrangements.
- Ongoing professional development and support for further qualifications.
- The opportunity to shape the future of SEND provision and ensure best value across Cornwall.
Please read the role profile for the full details of this role attached below in this advert
What youll get in return:
Cornwall Councils ambition is to be an employer of choice a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our core employee rewards and benefits include:
a competitive salary.
a defined benefit pension scheme based on your career average earnings. This includes the option for extra voluntary contributions
a generous annual leave entitlement with the potential to purchase additional leave.
A national award-winning employee health and wellbeing programme
Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Additional Information:
Please note we are unable to offer sponsorship for this role
The full role profile is attached here
We recommend saving a copy of this to refer to if you are invited to an interview.
For more information or an informal chat about the role please contact Rachel Delourme -
Application Process
Please attach a supporting statement to your application you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstratewhy you are suitable against each of the points marked as Application on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here The application process.
Please note that applications cannot be edited after they have been submitted please contact if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
Required Experience:
Manager
Employment Type
Full-Time
