Associate Community Outreach Coordinator - MTPD
Associate Community Outreach Coordinator - MTPD
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$ 68556 - 111280
1 Vacancy
Job Description
WHO WE ARE
We are the Metropolitan Council the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation wastewater and housing services. More information about us on our website.
We are committed to supporting a diverse workforce that reflects the communities we serve.TheTransit Police Departmentis one of the fastest growing law enforcement agencies in the state due the expansion of light rail and Rapid Transit Bus systems. There is an authorized strength of 171 full-time officers 80 part-time officers 55 community service officers and 40 administrative staff dedicated to one thing: public safety on and near our transit system.
How your work would contribute to our organization and the Twin Cities region:
The HAT Associate Community Outreach Coordinator is a non-sworn civilian role within the Metro Transit Police Departments Homeless Action Team (HAT). This position serves as a critical support resource for both the outreach and administrative functions of the HAT unit. The coordinator bridges direct service engagement and internal communications by supporting outreach efforts to individuals experiencing homelessness managing communications and reporting responsibilities and maintaining client data and resource records.
Under the direction of HAT leadership this role performs a wide range of duties including scheduling report creation event coordination social media management partnership development and support with housing-related case management activities. The position plays an essential role in enhancing public transparency streamlining internal workflows and ensuring that HAT outreach efforts are well-organized data-informed and effectively communicated to both internal stakeholders and the broader community.
What you would do in this job
Develops and distributes internal and external communications including bi-weekly reports monthly newsletters and annual summaries; prepares content for social media and public information.
Coordinates and schedules HAT outreach activities and internal meetings; assists with planning logistics and support for community engagement events.
Tracks and maintains program and client data including outreach contacts referrals service usage and event participation; updates client databases and generates reports.
Assists with housing-related case management by preparing referral paperwork coordinating with housing agencies and supporting clients with documentation and resource access.
Builds and maintains working relationships with community partners nonprofits and internal departments; coordinates donation drives and manages outreach supplies.
Designs and updates outreach materials brochures and resource guides; collaborates with Creative Services for formatting and distribution.
What education and experience are required for this job (minimum qualifications)
Any of the following combinations of completed education (in planning urban studies social work psychology education communication public affairs political science or related field) and experience in public affairs or community relations for a non-profit or government agency:
- High school diploma/GED with five (5) years of experience.
- Associate degree with three (3) years of experience.
- Bachelors degree or higher with one (1) year of experience.
- This position will require extensive off-site visits where public transportation is not efficient. Valid Drivers License (Class D) is required.
- Professional experience working with county social workers.
- Experience working with or knowledge of the Metropolitan Council specifically Metro Transit.
- Experience working with diverse populations of customers and clients.
- Ability to work evenings and weekends to meet business needs.
- Public transportation experience.
- Police and law enforcement terminology HAT operates within the Metro Transit Police Department; understanding police language is essential.
- Community resources and service systems related to unsheltered individuals This is central to HATs outreach and housing assistance work.
- Community outreach and public engagement with diverse populations including vulnerable and unsheltered individuals Core to the HAT mission.
- Event planning coordination and execution HAT regularly hosts outreach events and resource fairs in the field.
- Conflict resolution and working in fast-paced sometimes challenging environments Outreach in transit or street settings can involve complex unpredictable scenarios.
- Drive a vehicle and transport supplies or donations to outreach sites and events HAT events often require moving gear/resources to various transit locations.
- Work flexible hours including evenings and weekends Outreach doesnt always follow a standard 95 schedule.
- Coordinate and collaborate with law enforcement officers Unique to HATs structure within the Metro Transit Police Department.
- We offer theopportunity to make a difference and positively influence the Twin Cities metropolitan area.
- We encourage our employees to develop their skills through on-site training.
- We provide a competitive salary excellent benefits and a good work/life balance.
Additional information
Union/Grade: Non-Represented/Grade E
FLSA Status: Non-Exempt
Safety Sensitive: No
Work Environment:
Work is usually performed in a standard office setting but will require travel between primary work site to other sites periodically. Additionally this position will participate in events that are held outside and exposed to the elements. This position requires some lifting and moving of boxes boards laptop projector and other equipment necessary for public meetings. Must have adequate close vision for reading and computer work. This position is frequently required to work evenings and on weekends.
What steps the recruitment process involves:- We review your minimum qualifications.
- We rate your education and experience.
- We conduct a structured panel interview.
- We conduct a selection interview.
If you are new to the Metropolitan Council you must pass a drug test (safety sensitive positions only) and a thorough background check conducted by the MTPD which verifies education employment and criminal history. All applicants background checks and fingerprints must be cleared by the Criminal Bureau of Apprehension in order to be a user of their CJIS system. Failure to be cleared by BCA will automatically nullify any job offer extended. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction you do not automatically fail. The Metropolitan Council considers felony gross misdemeanor and misdemeanor convictions on a case-by-case basis based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.
If you are already an employee of the Metropolitan Councilyou must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal back ground check if the job youre applying for is safety sensitive is a supervisory or management job is in the Finance Information Services Audit or Human Resources departments or has access to financial records files/databases cash vouchers or transit fare cards. All applicants background checks and fingerprints must be cleared by the Criminal Bureau of Apprehension in order to be a user of their CJIS system. Failure to be cleared by BCA will automatically nullify any job offer extended. A driving record check and/or physical may be conducted if applicable to the position.
Please note:
Making a false statement or withholding information (misrepresentation) may cause an applicant to be barred from consideration for the positions.
Candidates will be notified of their application status through e-mail only.
Note: In order to be considered for the position you must complete the application in its entirety.
The Metropolitan Council is an Equal Opportunity Affirmative Action and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color members of the LGBTQ community individuals with disabilities women and veterans to apply.
If you have a disability that requires accommodation during the selection process pleaseemail.
Required Experience:
IC
Employment Type
Full-Time
