Junior Software Engineer - Client Services
Junior Software Engineer - Client Services
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a Junior Software Engineer in Client Services you are responsible for handling support escalations troubleshooting issues identifying solutions for issues on our customers behalf and providing fixes as necessary. You will be working closely with the product development team providing ample room for growth to expand your career.
Join our Tier 2 team supporting the Enterprise B2B SaaS platform! As a Junior Software Engineer in Client Services you are responsible for handling support escalations troubleshooting issues identifying solutions for issues on our customers behalf and providing fixes as necessary. You will be working closely with the product development team providing ample room for growth to expand your career.
This role is ideal for someone with 1-3 years experience and a strong background in Java.
Job Responsibilities
- Maintain and support our enterprise products/solutions troubleshooting issues and providing code fixes for client-reported issues.
- Perform coding maintenance of the current product and fixing issues with a focus on internal tools/development.
- Manage and support client technical integration projects and configuration updates.
- Work cross-functionally with the engineering and product team to resolve product issues and enhance the quality of the product.
- Take a deeper dive into client-reported issues when necessary supporting client services and software engineering.
- Provide feedback and analysis to our internal product development team on enhancements & improvements to the product.
- Document and maintain an internal knowledge base.
Minimum Qualifications
** Optional (Highly Recommended)
- Bachelors degree in Computer Science or equivalent practical experience.
- 1-3 years of experience in software development
Preferred Qualifications
** Optional (Highly Recommended)
- 1-3 years experience with Java. Front-end experience with Angular or React is a plus.
- Strong technical aptitude and willingness to learn new applications and software tools.
- Desire to contribute to major changes and enhancements in collaboration with the engineering team.
- Strong planning organization & communication skills.
- Previous experience working with or supporting SaaS products.
- Experience with SQL queries and front-end web development skills (HTML JavaScript).
- Knowledge of RESTful web services and working experience with APIs.
CENTRL offers
- Competitive salary performance bonus and company equity
- Comprehensive benefits package including 401K medical dental and vision plans for you and your family
- Generous PTO
CENTRLs platform helps banks financial institutions asset owners and other companies manage their Fund & Investment Custodial & Securities Due Diligence and Third-Party Risk & Cyber Security all areas that are ever-changing growing and global issues.
CENTRL is a SaaS-based platform that serves companies in multiple verticals and geographies.
At CENTRL we believe that people do their best in a culture that encourages teamwork innovation and inclusion. These values serve as the foundation of our collaborative dynamic fast-paced culture which drives our obsession with delighting our customers.
We live and breathe these values every day. Together were committed to helping our customers solve real business challenges with CENTRL technology.
Required Experience:
Junior IC
Employment Type
Full-Time
