Dental Service Representative (Cantonese or Mandarin)
Dental Service Representative (Cantonese or Mandarin)
Posted on :
20-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Asian Health Services founded in 1974 provides health social and advocacy services for all regardless of income insurance status immigration status language or culture. Our approach to wellbeing focuses on whole patient health which is why we provide more than primary care services including mental health case management nutrition and dental care to more than 50000 patients in English and 15 languages: Korean Lao Burmese Mandarin Cantonese Spanish Portuguese French Mien Karen Mongolian Karenni Tagalog Khmer and Vietnamese. We offer medical dental and mental health services for all ages.
LOCATION: Harry and Jeanette Weinberg Dental & Wellness Clinic
JOB SUMMARY:
Under the general supervision of the Dental Supervisor RDA-Clinic Coordinator and the Dental Operation Manager is the patients initial contact by phone or in person.
Essential Job Functions
- Assembling and confirming patient schedule make appointment reminder calls.
- Perform clinic reception duties: greet and register patients answer phones screen calls and take messages.
- Use the computerized Dentrix system and manual system to create and update patient records for bookkeeping billing and scheduling appointments.
- Prepare patient records and verify Member Services Department eligibility and/or medical clinic authorization.
- Undertakes all pre-authorization of treatment procedures with insurance or payors.
- Give patients estimates of treatment making sure to communicate in a clear understandable and respectful manner.
- With appropriate instruction provide out-of-clinic referrals and follow-ups.
- Perform patient billing tasks that include timely electronic and manual processing of billable services posting payments reconciling or adjusting patient accounts and transmissions of claims to insurances and third-party payors etc.
- Responsible to receive payments and accurate and secure bookkeeping duties at the front desk. Ensure safekeeping and timely submission of cash collection to the Fiscal department.
- Perform administrative and clerical services like processing incoming/outgoing mail and inter-office communications and notices fax and copying.
- Provide other support or assistance to other staff as requested when appropriate and if time allows such as language interpretation etc.
- Foster an environment that promotes trust and cooperation among patients and staff.
- Implement and enforce clinic policies and procedures including maintenance of patient confidentiality.
- Attend staff department and AHS general membership meetings.
- Assist in agency advocacy and outreach activities serve on ad hoc committees and attend AHS organizational events as requested and when duties allow.
- Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.
Minimum Qualifications
- Must show proof of high school diploma
- Must show a strong willingness to learn and be trained in the requirements of a dental clinic work environment.
- Bilingual/bicultural in an Asian language -Cantonese and/or Mandarin
Preferred Qualifications
- Minimum of two years of work experience in dental office front desk duties that include insurance eligibility verification treatment pre-authorization and patient billing.
- Some training in dental or medical terminology preferably some formal training in dental assisting.
- Bilingual in English and any Asian Language strongly desired.
$27.76 - $28.98 an hour
BENEFITS:
Medical Dental Vision premiums 100% paid by AHS
12 Vacation Days
12 Sick Days
12 Holidays and 3 Floating Holidays
3% 403B Employer Contributions and up to 2% Employee Match Contribution
Transportation Benefit Paid by AHS
FSA/Dependent Care Assistance
Long Term Disability
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
