Manager, Technical Infra Program Management , Capacity Delivery Reliability
Manager, Technical Infra Program Management , Capacity Delivery Reliability
Posted on :
20-06-2025
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1 Vacancy
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Job Description
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Our team is looking for an exceptional Manager TIPM (Technical Infrastructure Program Management) to help us build on this mission as the volume of products services and locations continues to grow. The ideal candidate is one who thrives in ambiguity is very customer obsessed focused on operational excellence and is willing to take high degree of ownership for their program vision and execution of ideas. The ability to effectively communicate and influence at all levels of the organization make data driven decisions and apply good judgement to manage escalations competing priorities and deliverables is essential to this role. Successful candidates will be able to balance think big with realities of delivering on customer promises today and establish the framework systems and mechanisms for tomorrow. They will also have excellent analytical and creative thinking skills and the ability to break down complex problems with no clear answers (and at times conflicting data) into simple innovative solutions and/or clear measurable implementation plans.
Key job responsibilities
Serve as people manager and mentor for a team of individual contributors.
Set up lead and continuously improve the Supply and Operational Execution (S&OE) delivery capabilities across multiple product/platform service teams
Leads large-scale people process data & system engineering efforts that solve significantly complex or endemic problems.
Understand the technical requirements of our partners and work closely with the internal development teams to guide the direction of supply chain activities.
Able to look around corners to identify risks/opportunities in technical supply chain strategies tool architectures and drive appropriate actions as a single threaded owner.
Develop new analytical models for supply chain solutions.
Execute strategic business objectives while working with key internal stakeholders to improve the supply chain with the latest internal and external information.
Prepare and give detailed data-driven business reviews to senior management focused on improving dependability reliability and consistency for our customers.
You will be a positive influencer across diverse teams be able to effectively rally support for your initiatives and be able to help deeply technical teams create simple solutions to meet your program goals.
Keys to success in this role include exceptional collaborative influence across functional teams critical thought analytics judgment and communication skills.
A day in the life
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
About the team
- Bachelors degree in Engineering Math Business Supply Chain or other related quantitative discipline
- 5 years of experience in technical program management process improvement implementation risk identification and mitigation and project execution.
- 3 years involved in data centers and/or systems engineering.
- Masters Degree in engineering or advanced professional degree
- Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer
- 3 years professional experience (in high technology or consumer electronics)
- Comfort with ambiguity; ability to be flexible in a rapidly changing environment as well as a proven track record of earning trust taking ownership and successfully delivering results in a fast-paced dynamic environment.
- 5 years of people management
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $147200/year in our lowest geographic market up to $254500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Our team is looking for an exceptional Manager TIPM (Technical Infrastructure Program Management) to help us build on this mission as the volume of products services and locations continues to grow. The ideal candidate is one who thrives in ambiguity is very customer obsessed focused on operational excellence and is willing to take high degree of ownership for their program vision and execution of ideas. The ability to effectively communicate and influence at all levels of the organization make data driven decisions and apply good judgement to manage escalations competing priorities and deliverables is essential to this role. Successful candidates will be able to balance think big with realities of delivering on customer promises today and establish the framework systems and mechanisms for tomorrow. They will also have excellent analytical and creative thinking skills and the ability to break down complex problems with no clear answers (and at times conflicting data) into simple innovative solutions and/or clear measurable implementation plans.
Key job responsibilities
Serve as people manager and mentor for a team of individual contributors.
Set up lead and continuously improve the Supply and Operational Execution (S&OE) delivery capabilities across multiple product/platform service teams
Leads large-scale people process data & system engineering efforts that solve significantly complex or endemic problems.
Understand the technical requirements of our partners and work closely with the internal development teams to guide the direction of supply chain activities.
Able to look around corners to identify risks/opportunities in technical supply chain strategies tool architectures and drive appropriate actions as a single threaded owner.
Develop new analytical models for supply chain solutions.
Execute strategic business objectives while working with key internal stakeholders to improve the supply chain with the latest internal and external information.
Prepare and give detailed data-driven business reviews to senior management focused on improving dependability reliability and consistency for our customers.
You will be a positive influencer across diverse teams be able to effectively rally support for your initiatives and be able to help deeply technical teams create simple solutions to meet your program goals.
Keys to success in this role include exceptional collaborative influence across functional teams critical thought analytics judgment and communication skills.
A day in the life
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
About the team
- Bachelors degree in Engineering Math Business Supply Chain or other related quantitative discipline
- 5 years of experience in technical program management process improvement implementation risk identification and mitigation and project execution.
- 3 years involved in data centers and/or systems engineering.
- Masters Degree in engineering or advanced professional degree
- Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer
- 3 years professional experience (in high technology or consumer electronics)
- Comfort with ambiguity; ability to be flexible in a rapidly changing environment as well as a proven track record of earning trust taking ownership and successfully delivering results in a fast-paced dynamic environment.
- 5 years of people management
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $147200/year in our lowest geographic market up to $254500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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