Overview Are you a detail oriented dedicated and organized individual that enjoys a fast-paced environment with an engaged sales team River Run is seeking to hire a full-time Inside Sales Associate to join our growing team! The Inside Sales Associate is responsible for generating and facilitating new business for existing River Run clients alongside a dynamic sales team who maintain the day-to-day relationship with our managed services clients. Must be able to work in a team atmosphere to provide excellent client service.
Primary Duties and Responsibilities
- Assist in the day-to-day aspects of the sales process from client request to completed sale
- Upsell Virtuoso: Introduce clients to additional services like cybersecurity enhancements or advanced endpoint management solutions turning opportunities into wins.
- Research gather information and prepare client quotes for software license renewals and miscellaneous proposals as requested
- Handle procurement receiving and record keeping for software license renewals
- Backup to hardware procurement receiving and record keeping for all River Run client purchases
- Assist in the day-to-day aspects of the sales department including assistance in prep of proposals as needed
- Oversee and audit sales external and internal requests through CRM quoting queue
- Confirm client opportunity wins and work with operations to execute purchase orders and hand-offs to other departments
- Ensure internal procedures are followed to maintain precision and quality standards
- Assist with scheduling internal and/or external meetings
- Assist Director of Sales with various projects and tasks that provide a well-rounded understanding of business operations
- Relationship coordination with vendors and partners to ensure River Run is receiving best pricing and service available
- Market Trend Spotter: Stay ahead of the game by keeping an eagle eye on industry trends competitor moves and client behavior to refine sales strategies.
- Assist Director of Sales with various projects and tasks that provide a well-rounded understanding of business operations
- Follow up on proposals and agreements work with vCIOs Inside Sales Representatives and Sales Engineer to close business
- Conduct research and follow up on proposals and/or agreements with vendors and clients
- Research on product/sales-related issues internally and with clients and vendors directly
- Create refresh and manage templated materials with input and direction from leaders and team members
- Maintain CRM database including client details status of quotes and tickets etc.
- Assist with public relation programs including tradeshows seminars and networking events as needed as needed
- Attend Client meetings as
Skills and Experience
- 1 year sales experience
- Pleasant phone voice and demeanor
- Exceptional attention to detail needed with strong organizational and prioritization skills
- Must be collaborative in nature and excel in a team-based environment
- Ability to communicate with every level of client personnel from entry-level employees to C-level Executives
- Knowledge of Microsoft Office Outlook Excel CoPilot ChatGPT or Gemini Power Point and Adobe Acrobat
- Familiarity with Sales CRM software preferred
- Strong client and team interaction focusing on:
- Communication
- Problem Solving
- Excellent verbal and written communication skills
- Ability to multi-task in a fast-paced office environment
Education
Associates degree or equivalent experience in the position requirements.
Transportation
Must have a reliable vehicle valid drivers license and valid insurance
Physical Demands The employee must regularly lift and/or move up to 10 pounds sometimes lift and/or move up to 50 pounds
Required Experience:
IC