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13645 E Ellsworth Ave Aurora Colorado 80012-1331Cityof AuroraColorado
It is an exciting time to work for the City of Aurora were growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles or core values that are used to implement their mission and vision. Those values represent the touchstone for the organization guiding the decisions of the individuals and the organization. At the City of Aurora we demonstrate our excellence by modeling the CORE 4 Values of:IntegrityRespect Professionalism andCustomer Service and we welcome all who share these values to apply.
Why Work for Aurora
PRIMARY DUTIES & RESPONSIBILITIES
The hiring range for this position is $25.62- $32.02/hourly
*The deadline to submit applications is July 16th 2025. Initial review of submitted applications will commence shortly after. However it is subject to close at any time without prior notice once a sufficient pool of qualified applicants is obtained.**
OVERVIEW OF POSITION / DEPARTMENT
Aurora Water is responsible for the operation and maintenance of the drinking water sanitary sewer and storm drainage systems treatment of drinking water and non-potable reclaimed wastewater for irrigation billing and collection public outreach and water conservation acquisition and development of future water rights major capital projects programs and quality control for regulatory compliance and public health.
PRIMARY DUTIES & RESPONSIBILITIES
Maintains constant contact with all Water Divisions
Rechecks questionable meter readings and obtains readings unavailable during routine meter reading and records final meter readings
Delivers delinquent notices and performs shut-offs of delinquent accounts
Responds to and takes corrective action on water service outages water quality and water delivery complaints; operates valves hydrants and other assorted water transmission apparatus
Performs alternate water connections for service outages
Checks leaks in mainline and services
Determines urgency and responsibility for repairs and notifies the appropriate authority
Performs emergency and routine shut-off and turn-on of water services
Investigates questionable consumption of water such as leaking systems inoperative or defective meters and high usage and pressure problems
Responds investigates and takes appropriate action for water conservation violations
Obtains billing information through customer contact or direct observation
Removes replaces and reinstalls meters for defect or for customer request testing
Performs troubleshooting and repair of remote meter systems and minor repair of installed meters
Performs cursory inspections of meter pits and soil preparation and notes discrepancies
Performs routine repair of stop boxes pits and vaults
Tests vaults for oxygen deficiency
Prepares and maintains various records
May perform routine meter reading duties
Occasionally performs or assists with field and in-shop meter and meter component repair and testing
Performs other duties as assigned
MINIMUM QUALIFICATIONS & WORKING CONDITIONS
An equivalent combination of education training and experience that demonstrates required knowledge skills and abilities may be considered.
Education:
High School Diploma or GED.
Experience:
Three (3) years progressively responsible experience in customer service specific to utilities
Knowledge:
Knowledge of overall operation and policies of the department
Meter repair and calibration procedures
Various meter settings meter removal and installation procedures
City and private water systems
Considerable knowledge of the operating characteristics of the various types of meters and remote meter systems
City geography and meter locations
Thorough knowledge of frozen services troubleshooting correction and safety procedure
All related safety practices and equipment
Knowledge of utility billing and collection procedures
Skills:
Monitoring the work of assigned personnel.
Skill in the use of tools and specialized equipment in assigned maintenance function.
Abilities:
Ability to maintain effective working relationships with a variety of people including employees citizens contractors and developers
Use hand tools machines and equipment to perform mechanical repair functions
Make independent decisions and determine priorities
Deal effectively and diplomatically with customers under adverse or stressful conditions
Read maps
Considerable ability to follow written and oral instructions
Ability to work overtime call back duty and standby within a 45 minute response time
Licenses and/or Certificates:
Colorado Drivers License with a good driving history
Class I Water Distribution or Wastewater Collection Class I Certification or can require within department guidelines.
Essential Personnel:
When a local announcement of emergency or disaster is declared by the City all City of Aurora employees may be required to work as essential personnel.
Physical Demands:
Medium work lifting no more than 50 pounds (with or without assistance) at a time with frequent lifting or carrying of objects
Frequently lifting and carrying objects weighing up to 50 pounds with or without assistance
Considerable walking and standing
Frequent pushing pulling and climbing
Considerable hand/eye and hand/foot coordination for operation of equipment and vehicles
Speech communication to give instructions and provide technical direction
Vision to read gauges and instructions and operate equipment
Hearing/listening for instructions and warning signals
Work Environment:
Works both indoors and outdoors with exposure to adverse weather noise and dust
Some work performed in confined space
Maintains an occasional night and weekend stand-by shift status
Equipment Used:
Operates a variety of hand and power tools common to utility meter operation and maintenance; operates a motor vehicle
This position may require the incumbent to occasionally use personal equipment (e.g. vehicle cell phone tools etc.) in the course of their employment
For Veterans preference: Please show all of your employment history including military service and related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex race age sexual orientation creed national origin disability or military status gender identity unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
Despite the changes in Colorado law the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing Thorough Criminal Background Check and Employment References:
As a condition of employment all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.
Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.
Employment references will be conducted on finalists for City of Aurora vacancies.
Required Experience:
IC
Full-Time