Sr. Aftermarket Account Manager
Sr. Aftermarket Account Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Dematic is seeking a dynamic and experienced Account Manager to help power the continued growth of our North American Lifecycle Services business. In this high-impact role youll be the trusted advisor and primary point of contact for our customersdelivering value building relationships and championing innovative solutions that keep their operations running smoothly.
As the face of Dematic youll collaborate with cross-functional teams to understand customer needs and craft tailored service solutions that drive results. If youre passionate about solving problems creating long-term partnerships and working with cutting-edge automation technology we want to hear from you.
Be part of something bigger. At Dematic your work helps move the world!
What we offer:
What We Offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Tasks and Qualifications:
What You Will Do In This Role:
- Engages with assigned accounts from our installed base to develop a complete understanding of thecustomers needs as well as their organizational structure and key buying criteria
Develops and implements account plans and pursues long-term customer valued relationships based on an account strategy that drives revenue growth account profitability retention and customer satisfaction/loyalty.
Finds opportunities based on the account plan to improve customers safety productivity and performance develops solutions with our internal teams performscustomer presentations articulating the value proposition of product/solution/service offerings.
Negotiates and closes sales with the customer
Manages issues and maintains the account relationship on an on-going basis
Maintains an up-to-date pipeline of business within our CRM platform to exceed sales quotas
Provides management with suggestions for improving volume market share and price levels.
What We Are Looking For:
BS/BA in related discipline advanced degree or related experience.
Expert understanding of Mechanical systems of intralogistics equipment (total facility flow through the sub-systems and operations) Advanced understanding of Controls; Intermediate understanding of Software
15 years of professional experience and 10 years of successful experience in complex solution sales in a B2B role
Able to multi-task and work in a high-growth fast-paced and deadline driven environment optimally.
Willingness for business travel up to 75%.
Excellent verbal and written communication skills.
High degree of proficiency in MS Office Suite; Proficiency in Salesforce or other CRM.
Training in strategic selling methodology
Experience in the logistics or manufacturing/automation industries
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Required Experience:
Manager
Employment Type
Temp
