Automotive Service Advisor
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Job Location:
Baltimore, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Preferred Experienced Service Advisors but will train for Bob Bell Nissan / Bob Bell Kia.
If you are looking for an opportunity to work for a fast-growing family-owned dealership Bob Bell Automotive Group is for you.
If you are tired of where you work and want to work in a clean and safe environment come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Every employee at Bob Bell is absolutely critical to its success. Must have exceptional customer service skills. Apply here to become a part of our team!
Benefits
- Medical and Prescription Drug Plans
- Health Savings Account (HSA) Eligibility
- Wellness Program
- CareFirst Video Visit Eligibility (see a doctor 24/7/365)!
- Dental and Vision Plans
- 401K
- Disability and Life Insurance
- We have 6 dealerships in the greater Baltimore Maryland area!
- Career Progression
- Great Company Culture
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance based on age mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Requirements
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor assistant lane manager or service consultant
- Above-average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
- Valid drivers license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Bob Bell Kia is looking for an experienced Technician. Kia experience a plus! Technicians paid flat per hour, equaling up to $50,000-$110,000 + If you are l...
