Manager, Internal Credentialing Auditing and Delegations Services
Manager, Internal Credentialing Auditing and Delegations Services
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$ 80000 - 113000
1 Vacancy
Job Description
About Our Company
Were a physician-led patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary multispecialty and urgent care providers serve millions of patients in traditional practices patients homes and virtually through VillageMD and our operating companies Village Medical Village Medical at Home Summit Health CityMD and Starling Physicians.
When you join our team you become part of a compassionate community of people who work hard every day to make health care better for are innovating value-based care and leveraging integrated applications population insights and staffing expertise to ensure all patients have access to high-quality connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @ @ @ @ @ @ or @.
Job Description
The Internal Credentialing Auditing and Delegations Services Manager is responsible for ensuring the accuracy completeness and compliance of all credentialing records and processes according to the National Committee for Quality Assurance (NCQA) AAAHC Health Plan Delegation Agreements State and Federal Guidelines.
The role involves forming and management of all delegated credentialing relationships and conducting audits of practitioner files to identify discrepancies the role works closely with the Senior Director of National Credentialing Services to maintain and develop policies and procedures.
The Internal Credentialing Auditing and Delegations Services Manager is also accountable for monitoring quality metrics and educating the staff regarding credentialing requirements.
Essential Job functions:
Serve as primary credentialing delegation contact for the organizations medical practices regarding delegated credentialing activities
Establishes maintains and oversees delegated credentialing processes and procedures
Leads and effectively executes credentialing delegating and internal audits to ensure compliance with health plan delegated agreements and follows-up with corrective action plan(s) if needed
Proactively audits credentialing files and system data to identify discrepancies
Conduct follow-up and re-education with staff regarding audit findings as needed
Develops implements updates and maintains credentialing policies and procedures in compliance with state laws and regulations SMG/SHM policy and accreditation standards including in-office privileges and maintenance of certification
Knowledge Skills and Abilities Required:
Ability to make administrative/procedural decisions and judgments.
Ability to investigate and analyze information and draw conclusions.
Ability to develop and deliver presentations.
Ability to process computer data and to format and generate reports.
Ability to supervise and train employees to include organizing prioritizing and scheduling work assignments.
Ability to communicate effectively both orally and in writing.
Ability to foster a cooperative work environment.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Skill in developing policy and procedure documentation.
Database management skills.
Employee development and performance management skills.
Knowledge of related accreditation and certification requirements.
Knowledge of medical credentialing and privileging procedures and standards.
Knowledge of medical staff policies regulations and bylaws and the legal environment within which they operate.
Knowledge of budget preparation
General Job functions:
Annual monthly and quarterly reporting to all delegated health plans
Establishes and continually oversees the maintenance of the provider database as well as other systems ensuring information is updated timely and the data is complete for each credentialed provider
Aligns credentialing delegation and internal auditing needs with the goals and initiatives for SHM and SMG
Assist with the review of delegated credentialing agreements with health plans at initial and renewal periods
Other job duties as required
Physical Job Requirements: Physical mobility - moving from place to place; dexterity of hands and fingers endurance (continuous typing prolonged standing bending walking); ability to lift/transport files when needed.
Education Certification Computer and Training Requirements:
Minimum of 10 years of credentialing experience required associates degree required bachelors degree preferred Certified Provider Credentialing Specialist (CPCS) preferred Certified Professional Medical Services Management preferred Ability to communicate in English both orally and in writing required standard office equipment (phone fax copy machine scanner email voicemail) required standard office technology in a Window based environment required. Advanced Excel expertise is a plus. Experience with Cactus Credential Stream or other credentialing software preferred. Must exhibit excellent internal and external customer service as well as possess the ability to properly handle sensitive and confidential information.
Travel Yes to clinical locations and business office locations as necessary.
Work Location: Hybrid; may require in-office attendance based on the business needs. Remote work from home may be allowed at the discretion of leadership.
This is an exempt position. The base compensation range for this role is $80000 to $113000. At VillageMD compensation is based on several factors including but not limited to education work experience certifications location etc. The selected candidate will be eligible for a valuable company benefits plan including health insurance dental insurance life insurance and access to a 401k plan
About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMDs benefit platform includes Medical Dental Life Disability Vision FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Companyprovides equal employment opportunities (EEO) to all employees and applicants for employment without regard to and does not discriminate on the basis of race color religion creed gender/sex sexual orientation gender identity and expression (including transgender status) national origin ancestry citizenship status age disability genetic information marital status pregnancy military status veteran status or any other characteristic protected by applicable federal state and local laws.
Safety Disclaimer
OurCompanycares about the safety of our employees and Companydoes not use chat rooms for job searches or Companywill never request personal information via informal chat platforms or unsecure Companywill never ask for money or an exchange of money banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at selectOur Companylocations during regular business hours only. For information on job scams visit file a complaint at
Employment Type
Full-Time
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