Information Technology Manager - Police
Information Technology Manager - Police
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The fifth largest in the US the Philadelphia Police Department services 6500 sworn personnel in an environment that is technology-forward. Utilizing desktop mobile and cellular apparatus and cutting edge software it strives to use all tools at its disposal in its crime-fighting efforts. From its new headquarters there is a state-of-the-art tier 3 data center along with ergonomic workstations for the IT staff IT is at the forefront of these efforts. The Information Technology Manager oversees the greater part of the IT operation including the Applications and IT Support teams along with direct engagement of Police personnel. Consulting with the Director Information Technology this role supports the Platform Engineering team as well as the administrative and budgetary functions of the entire staff. This position reports to the Director Information Technology.
Essential Functions
- Determine the goals of IT initiatives within broad outlines provided by OIT executive management and Police Department echelon.
- Ensure PCs and Printer equipment is deployed to multiple locations and refreshed as necessary.
- Manage the work efforts of the Applications and IT Support teams including the Service Desk.
- Contribute to the continuity of computer services by providing necessary technical leadership and project coordination.
- Ensure Service Tickets are dealt with in a timely fashion.
- Review/evaluate requests for purchases of hardware/software for feasibility and necessary funding.
- Forecast costs equipment overtime and personnel needs for projects and programs as required and related to Police Department MIS operations.
- Prepare long and short-range plans for application selection systems development and acquisition of the resources needed to support them.
- Establish and maintain relationships with both internal and external clients utilizing Police Department information technology resources.
- Uphold IT standards policies and procedures including CJIS requirements.
- Stay abreast of the latest developments in MIS technology.
- Determine staff development requirements and ensures technical support staff receives suitable training.
- Monitor and provide status updates for activities related to Police IT operations and staff assignments.
- Other related duties as assigned.
Competencies Knowledge Skills and Abilities
- Experience with enterprise system implementations and solution architecture.
- Working knowledge of SDLC activities with a focus on Continuous Improvement.
- Strong knowledge of IT service management (ITSM) principles.
- Ability to make decisions and recommendations on technology strategies.
- Ability to learn quickly in a dynamic environment.
- Excellent spoken and written communication as well as receptive listening skills with ability to present complex ideas in a clear concise fashion to technical and non-technical audiences.
- Ability to work with cross-functional/cross departmental teams.
- Demonstrated history of leading teams in a fast-paced environment.
- Ability to work with deadlines and changing priorities in a complex environment.
- Ability to exercise strong judgment in analyzing appraising evaluating and solving problems of a difficult procedural organizational administrative or technical nature.
- Ability to analyze information related to computer technology to assist in directing management in the selection of software and hardware to meet the needs of the business unit.
- Ability to manage vendor relationships including hosted systems and vendor-managed applications.
Qualifications :
- Completion of a Bachelors degree program at an accredited college or university which has included major course work in Computer Science information science systems analysis software engineering or a closely related field. A postgraduate degree is a plus.
- 5 years related information systems experience in a management capacity.
- Experience in a governmental environment a plus.
- Any equivalent combination of education and experience determined to be acceptable by the Office of Innovation & Technology and Human Resources.
Additional Information :
Salary Range: $105000 - $115000
Starting salary to be determined based on experience and qualifications.
All applications should include the following:
Cover Letter clarifying your interest and qualifications for the role.
Resume
We wont accept or review incomplete applications.
Work Setting: in-person (onsite)
Discover the Perks of Being a City of Philadelphia Employee:
We offer Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation sick leave and holidays
Generous retirement savings options are available
Pay off your student loans faster - As a qualifying employer City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
Enjoy a Free Commute on SEPTA - Starting September 1 2023 eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether youre a full-time part-time or provisional employee you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses trains trolleys and regional rails.
Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses extending not only to City employees but in some cases spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22 2023 vaccinations are no longer required for new employees that work in non-medical non-emergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patient-facing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
