At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

• Conducts on-site education and / or consulting.
• Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
• Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).
• Participates in conventions forums and meetings to increase product awareness.
• Works closely with Clinical Lead Clinical Management and Regional Sales team to provide customer case and sales support.
• Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.
• Serves as a technical resource to support sales of a specific medical product or solution.
• Responsible for reporting complaints and Adverse Drug Reactions (ADR)
  
  JOB DESCRIPTION
  Provide leadership and direction in all aspects of the establishment implementation promotion and administration of the clinical education activities to include assessment curriculum planning communications and clinical skills development and educational support
  Develop and execute clinical education programs designed to enhance user competencies
  Cultivate close relationships with strategic business partners including all training centers and opinion leaders
  Provides new employee training on products technology and materials
  Assist in developing objectives and programs for marketing and selling the Companys products
  Provides nursing and/or medical expertise in the development implementation and case reports journal articles and clinical reports from clinicians
  Plan direct and coordinate educational workshops and other programs events and activities (Maintain contact with customers to evaluate their clinical and educational needs)
  Leads efforts to place speakers on podiums at key conferences
  Work with other departments to establish priorities for the Company direction new product development and customer satisfaction
  Education reporting requirements (Must document all clinical support and education)
  Conduct Monthly Business Reviews with RSM & SPM

SPECIALIST CAREER STREAM:Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects from design to implementation - while and adhering to policies using specialized knowledge and skills normally acquired through advanced education.

DIFFERENTIATING FACTORS

Autonomy:Seasoned individual contributor.
Works independently under limited supervision to determine and develop approach to solutions.
Coaches and reviews the work of lower level specialists; may manage projects / processes.

Organizational Impact:May be responsible for entire projects or processes within job area.
Contributes to the completion of work group objectives through building relationships and consensus to reach agreements on assignments.

Innovation and Complexity:Problems and issues faced are difficult and may require understanding of multiple issues job areas or specialties .
Makes improvements of processes systems or products to enhance performance of the job area.
Analysis provided is in-depth in nature and often provides recommendations on process improvements.

Communication and Influence:Communicates with senior internal and external customers and vendors.
Exchange information of facts statuses ideas and issues to achieve objective and influence decision-making.

Leadership and Talent Management:May provide guidance coaching and training to other employees within job area.
May manage projects requiring delegation of work and review of others work product .

Required Knowledge and Experience:Requires advanced knowledge of job area combining breadth and depth typically obtained through advanced education combined with experience.

KNOWLEDGE/EDUCATION
Associate degree or;
Bachelors degree

JOB EXPERIENCE
Minimum 4 years of work experience in the healthcare or engineering field with an Associate degree or;
Minimum of 2 years of work experience in the healthcare or engineering field with a bachelors degree or;
Background in Medical Imaging (MRT) and/or Nursing Education would beneficial

SKILLS/COMPETENCIES
Ability to interpret image guided procedures.
Ability to develop and present educational programs and/or workshops
Skill in organizing resources and establishing priorities
Knowledge of adult education and communication principles and practices
Outstanding interpersonal verbal and written communication skills and the ability to communicate and work effectively within a diverse community

Desire to help others
Composed under stress
Strategic planning skills
Strong communication skills
Advanced knowledge and understanding of nursing and/or medical principles methods and procedures
Ability to develop implement and evaluate clinical education methodologies and assessment instruments
Ability to organize prioritize and schedule work assignments
Working knowledge of conflict resolution and mediation principles and techniques
Must have a valid drivers license with no restrictions.

PHYSICAL JOB REQUIREMENTS
Travel required for training customer events symposia field activities and case coverage
On-call and travelling after hours may be required for case coverage and/or field related activities
Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CSs are required to work a number of weekend and holidays during the quarter as determined by local management.

Procedures occur with radiation and has a requirement to wear personal protective equipment including but not limited to lead. The average procedural length is 2 hours.
Minimum travel of 60-70% of any given work week
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.

Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request candidates with disabilities will be accommodated during the recruitment process.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here