Restaurant General Manager

To ensure objectives are met in the Restaurant. Responsible for complete restaurant organization. Directs and coordinates all activities regarding the restaurant by performing the following duties personally or through subordinate supervisors.

Duties

• Maintains current and accurate standard operating procedural manuals to include service standards cash handling procedures menu item preparation specifications safety and security purchasing ordering receiving stocking requisitioning and internal audit policies.
• Train supervisory staff to follow up and maintain standards.
• Responsible for staff training programs and sales incentive programs which support increasing sales achievement of budgeted check averages and increase profits.
• Conduct formal performance evaluations of all Restaurant staff.
• Responsible for providing excellent service to owners and guests alike.
• Prepare and adjust work schedules for the entire staff to ensure presence of requisite labor force on each shift with objective to meet customer service standards budgeted guidelines.
• Organize regularly scheduled training classes and meetings with the entire staff of each area.
• Discipline individual staff in accordance to company guidelines.
• Authorize discounted/complimentary Guest Relation checks within department guidelines.
• Responsible for New Hire staff selection interviewing orientation and department training. All to be conducted within company/department guidelines.
• Develop and implement outlets on-going staff training programs.
• Provide detailed training to all staff specific to compliance responsibilities to State Health Regulations.
• Prepare weekly revenue forecasts and staff work schedules within established staffing guidelines.
• Control front of house operating expenses in accordance with weekly sales per budget.
• Operate outlets within budgeted guidelines.
• Participate in company monthly Goals & Measurements Program.
• Maintains each outlets par stock per department procedure.
• Administers liquor/beverage requisitions per department procedure.
• Ensures adherence to beverage controls per company and department policies.

To excel in this role you must embody our core values of integrity passion and a strong work ethic. These values are essential to our success and we are looking for someone who shares out commitment.

Qualifications :

• TAM Card (Alcohol Awareness Training).
• Food Handler Safety Training Card (Health Card).
• A minimum of 1 year experience in a similar role.
• In-depth knowledge of restaurant best practices.
• Excellent communication and organizational skills.
• Aptitude for multi-tasking.
• Must be able to work cooperatively and efficiently in a team.
• Must be able to work flexible hours including nights weekends and holidays.

Additional Information :

Why Westgate

• Comprehensive health benefits medical dental and vision
• Paid Time Off (PTO) vacation sick and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life Disability Accident Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.