Member Engagement Officer

Note: This position is available to internal applicants only.

About the role

The Member Engagement Officer is responsible for overseeing the daily operations of the Member Engagement Desk. This position will be responsible for all transactions conducted during their shift which includes but is not limited to accurate eftpos procedures program venue and membership enquiries and processing the enquiries with our systems as well as complaints handling. Whether in person via phone or email you will ensure patrons receive a friendly focused and fulfilling service.

We currently have Permanant Part Time positions across the following days:

• Thursday afternoon/ evening
• Friday afternoon/ evening
• Saturdays
• Sunday afternoon

How to Apply

Please select the link/s below to view the position description and to submit your application online.

Applicants are required to submit comprehensive responses to theselection criteria (listed below) as a part of their initialapplication along with their resume. Applicants who do not meet the essential criteria will not be considered.

Completed applications must be received by 11.55pm on the closing date.Please allow 4 weeks from the closing date for the processing of your application.

For further information about the position please contact Lisa Galvin Rostering Coordinator

Essential criteria

• Current First Aid Certificate
• A valid NSW Working with Children Check

Commencing salary: $30.00- $34.72 per hour plus 11.5% Superannuation and weekend penalties (where applicable)

This position has been identified as a Child-Related position under Child Protection laws in NSW. To be eligible to apply you are required to provide Council with a valid Working with Children Check Number.

You will be required to undertake employment checks which may include a Criminal History Check Qualification Check Working with Children Check Medical Declaration and/or a Functional Test as relevant to the position for which you have applied. Where a Criminal History Check is required and has returned a result that indicates disclosable court outcomes you will be required to provide a copy of the report to Penrith City Council for review in order to progress through the recruitment process.

About us

At Penrith City Council were passionate about people; in our community and in our workplace. We want you to be able to be your best self and we get that work is just one part of your life so were here to support you in the moments that matter. As the winner of the 2020 Local Government Excellence in People and Culture Award and an Excellence Award in the 2020 Australian HR Awards you can be confident in joining a workplace that offers truly outstanding benefits including:

• A range of flexible work arrangements
• 18 weeks paid maternity leave
• Health and wellbeing leave
• 15 days personal leave
• Significant financial and leave support for undertaking further education
• Diverse salary packaging
• Free access to all Ripples venues
• And much much more!

Aquatics and Leisure provides a number of facilities including a gym pools and a hydrotherapy and rehabilitation centre to the residents of the Penrith Local Government Area. We are proud of our highly performing team who have won a number of recent state and national Austswim and Swim Australia awards.

Council is a Child Safe Organisation for more information about this please see ourwebsite.