User Experience Researcher (UR)
User Experience Researcher (UR)
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Salary Not Disclosed
1 Vacancy
Job Description
Circa42000 per annum(Dependent on Skills & Experience)
Permanent
Full time 37 hours per week
Enterprise House Lincoln / Lancaster House Huntingdon
A Cascade of Opportunities!
At Anglian Water our Digital Data & Technology (DD&T) team is on a transformational journey. Were moving away from being a reactive service provider to becoming a proactive trusted partner across the business.
Our mission is to co-create data-first user-centred digital products that drive performance and productivity built on modern agile practices and emerging technologies.
We design deliver and continually improve these digital products in collaboration with business subject matter experts ensuring every solution we build is valuable sustainable and future-ready.
We are looking for a passionate and curious User Experience Researcher to join our growing team. Youll be instrumental in uncovering deep user insights that will inform and shape the products and services we create.
Youll lead user research efforts across a range of digital projects uncovering insights that directly shape user-centred solutions. Working closely with UX Designers Product Owners and stakeholders youll help ensure every product and service we create is informed by real user needs to give our designers developers and stakeholders a clear understanding of what our users need and how we can help them succeed.
Key responsibilities:
Planning executing and analysing user research using a mix of qualitative and quantitative methods
Creating and using screeners discussion guides and usability testing protocols
Conducting one-on-one interviews usability sessions and desk research
Developing personas and embedding empathy into the product development process
Synthesising research findings into actionable insights and delivering them through engaging playback sessions
Presenting findings to stakeholders to influence evidence-based decision making
Championing user-centred design across teams and promoting a culture of continuous learning
Participating in Agile ceremonies including daily stand-ups sprint planning retrospectives and show-and-tells
Collaborating with Product Owners to shape roadmaps based on research insights
Helping define acceptance criteria and refine backlogs
Researching new tools and techniques to improve team performance
Supporting a transparent collaborative team culture that puts users at the heart of everything we do
What does it take to be a User Experience Researcher
Proven experience in a UX Researcher role or similar.
Skilled in planning and conducting qualitative and quantitative research.
Strong communicator able to present complex insights in simple actionable ways.
Comfortable working in Agile delivery environments and multidisciplinary teams.
Familiar with usability testing user interviews surveys persona development and data synthesis.
Experience influencing product and design decisions through compelling research.
A collaborative mindset and a genuine passion for user-centred design.
As a valued employee youll be entitled to:
Full private healthcare with no excess
26days leave rising with service Bank Holidays with the option to swap Christmas and Easter holidays for those celebrated by your religion
A flexible workingculture
Competitive pension scheme we double-match your contributions up to 6%
Life Assurance at eight times your salary
Personal Accident cover up to 5x your salary
Bonus Scheme
Lots of great discounts
Flexible benefits to support your wellbeing and lifestyle
Paid time off when youre physically and mentally unwell
An excellent Family Leave package to help you support your family
Why Anglian Water
Anglian Water isa water company that cares. We care about ourpeople our environment and our customers. We take pride in providing acollaborative innovative and inspiringworking to grow environments to flourish and families to get on with their day to day exploring; working hard to find new and better ways to look after our customers individual needs.
Closing Date: 14/07/2025
#loveeverydrop
Employment Type
Full-Time
