National Customer Account Manager

Position Title: National Customer Account Manager

Position Type: Regular - Full-Time

Position Location: Scarborough

Requisition ID:36718

About McCain.
At McCain were feeding the world: from French fries to Smiles we contribute to the important role food plays in peoples lives. Thats why were dedicated to ensuring our core valuesFamily Authentic Trusted and Qualityshine through every day. As a privately owned family company with over 60 years of experience a presence in more than 160 countries and a global team of 22000 people our values and culture are at the heart of everything we do. We believe that we can work together along with our business and community partners to bring sustainable growth and positive change today tomorrow and for generations to come. Join us and see how you can MAKE IT at McCain!

Why join the McCain family.
Your Life were here to help you fulfil your potential flourish and thrive in work and life.
Your Success work alongside passionate individuals who are committed to supporting your career ambitions drive and success.
Your Impact we want you to make a meaningful lasting impact for you for your colleagues and for the business.

About the role.
In every role McCainers are ambitious curious and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy.

Shape the Future. Lead with Purpose. Grow What Matters.

At McCain were not just about potatoes were about unlocking potential. In this pivotal role youll lead one of our most valued customer accounts driving growth through bold ideas smart strategy and strong partnerships.

Youll combine commercial sharpness with deep market insight to deliver joint business plans that create real value. With full P&L ownership youll lead planning cycles identify category opportunities and execute flawlessly across pricing promotions and innovation. This is a role for someone with a digital-first mindset passionate about sustainability and future-facing customer strategy. As a visible and influential leader youll work cross-functionally inspire performance and help shape the next chapter of McCains commercial journey.

Accountabilities.
Own and lead customer strategy delivering against revenue profit and growth targets
Build senior-level partnerships and influence across internal and external stakeholders
Deliver end-to-end commercial execution from pricing and promotions to NPD and forecasting
Unlock new opportunities through deep consumer insight and a future-focused mindset
Champion digital omnichannel and sustainability within your customer plans

Qualifications:
Proven commercial success in retail foodservice wholesale or convenience channels.
Robust account management joint business planning and P&L management experience.
FMCG background omnichannel management and strategic planning expertise (desirable).

Skills:
Strong commercial instincts with a passion for selling and category growth.
Deep understanding of FMCG trends and category management principles.
Exceptional relationship-building negotiation and communication skills.
Analytical mindsetconfident with numbers data and presentations.
Tech-savvy insight-driven and able to influence at all levels.

Leadership Principles.
Our principles each with related practices guide our actions across the organisation. Together they address how McCain interacts with our customers and employees and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles individual roles may focus more on a specific principle or principles.

We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights we drive mutual success.
We think big and plan ahead. Through ambition curiosity and smart risks we can accomplish goals refine processes and innovate to scale success.
We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first showing humility and working together.
We act like owners. Together we clear obstacles and do the work that makes us all successful and proud to be part of McCain.

Location.
Being in the office every single day is a thing of the past. Here at McCain we champion hybrid working. This means we dont have a set expectation of exactly when you need to be in the office however we do encourage our full-time office-based people to connect in person with others for around half of their working time as thats the best way for us to build and maintain our connections. Our head office (Customer Experience Centre) is on the outskirts of Scarborough 1.5 hours away from Leeds City Centre and about an hour from York. We have lots of colleagues who travel to and from our Experience Centre (even if it is just for a good coffee!) and because hybrid really does mean hybrid at McCain they get the opportunity to collaborate with their colleagues when theyre in the office and balance that with working from home to ensure they get a good life-work balance.

The benefits of working for McCain.
Although we do encourage you to taste the goods youll be pleased to know we dont pay you in chips. For working hard youll also get a great salary and some pretty good benefits including:

A generous Car Allowance
An achievable yearly bonus based on personal performance.
An excellent pension where we will pay double what you do up to a maximum of 12% of your pay
Flexible holidays where you can buy & sell up to 5 days holiday per year
Optional health cash plan
Cycle to work scheme
Chips In Volunteering Day Off - to make a positive impact to the competitiveness resilience and long-term development of McCain communities across the globe

And of course being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5-year growth plan that presents development & progression opportunities for those who seek it out.

The McCain experience (standard across all job postings).
We are McCain: this statement is about our power collectively and our importance individuallyyour impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here you have the opportunity to learn grow and thrive while being yourself. Join our team to see why were better together.

#LI-CB1

McCain Foods is an equal opportunity employer. As a global family-owned company we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity resilience and success and makes our business qualified applicants will receive consideration for employment without regard to race religion color national origin sex age veteran status disability or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms) please let us knowand we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us you agree this will be handled in accordance with McCains Global Privacy Policyand Global Employee Privacy Policy as applicable. You can understand how your personal information isbeing handled here.

Job Family:Sales
Division:GB Commercial Retail
Department:Commercial Team 1
Location(s): GB - United Kingdom : England : Scarborough

Company:McCain Foods (G.B.) Ltd