In this hands on role you will lead mentor and motivate your team ensuring we deliver professional efficient and friendly service all while assisting the team to achieve their professional goals.
Your daily mission will include:
- Assist with the smooth running of F&B department ensuring that our guests receive exceptional food & experiences throughout
- Lead mentor and train the Food and Beverage Team ensuring a fun and energetic working environment.
- Ensure that strategies are in place to allow for efficient and effective staffing of the department to achieve financial and service quality targets.
- Ensure that Team Members are briefed on all menus dietaries and special requirements.
- Assist in induction of new Team Members and annual performance reviews.
- Handle any escalated guest complaints whilst on shift
Qualifications :
Your experience skills and qualifications include:
You will ideally have previous experience as a F&B Supervisor or a Team Leader ready for their next step; plus:
- Excellent communication skills with a people-centred mindset.
- Proven experience in leading a successful team.
- Hold a valid and approved South Australia RSA
- Hold a RP Badge or is willing and able to obtain.
- Someone who can think outside the box to ensure continuous improvement.
- The ability to work various shifts including early mornings nights and weekends.
- Full time working rights in Australia
- Someone who can lead by example and is hands on and can build a sense of fun in the workplace.
- Above all someone who is motivated to taken full ownership of the role and progress with the company.
Additional Information :
What is in it for you:
- ALL Heartist Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Learn your Way Academy platforms ongoing training and development opportunities (self-pace virtual webinars face to face)
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
- Laundered uniform
Remote Work :
No
Employment Type :
Full-time