Director, Prime Services Support
Director, Prime Services Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What Youll Be Doing
As a Director Prime Services Support you will play a critical role in managing and developing a high-performing team within CIBCs Prime Services Group as well as the broader Global Equities . This position supports the growth of our Global Equities business by ensuring operational excellence delivering exceptional client service and driving innovation. Reporting to the Senior Director you will oversee daily operations streamline processes and implement strategic initiatives to enhance efficiency and service quality. Acting as a key liaison between business units clients and IT you will ensure alignment with business objectives and foster collaboration across teams. The key business areas are Prime Brokerage both cash and synthetic Securities Lending Equities and Derivatives trading as well as our Correspondent Clearing business. Key functions the team supports are: client liaison and setups trade ticket and reconciliation client and internal reporting trading lifecycle management and issue resolution.
This role also emphasizes leadership and team development requiring you to mentor and inspire your team while creating a positive and productive work environment. By championing continuous improvement and participating in strategic planning you will help shape the future of Prime Services at CIBC. This is an exciting opportunity for a results-driven professional with a passion for leadership innovation and operational efficiency.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work youll be on-site full-time.
How Youll Succeed
- Leadership and Team Management - Lead and manage the Prime Services Support team fostering a collaborative and high-performing work environment. Establish effective communication processes to ensure efficient information sharing and collaboration across the team and with stakeholders. Provide direction and guidance to ensure smooth daily operations and alignment with strategic objectives.
- Operational Excellence - Develop and implement a centralized business support structure to consolidate non-core activities reduce duplication and enhance efficiency. Establish and maintain robust controls and procedures to ensure data integrity and the overall quality of deliverables. Oversee trade settlements reconciliations and security master maintenance to ensure operational accuracy and efficiency.
- Client and Business Partner Support - Act as a primary liaison between business units clients and IT to ensure seamless communication and alignment of goals. Collaborate with other Capital Markets businesses including Trading Risk and Operations to address client needs and resolve issues. Partner with the US Prime office to standardize and implement uniform operational processes across regions.
- Strategic Planning and Innovation - Participate in future state strategy planning to support the growth and evolution of the Prime Brokerage and Correspondent Clearing businesses. Champion a culture of continuous improvement by identifying opportunities to enhance processes controls and service delivery.
- Cross-Functional Relationships - Collaborate extensively with members of the Prime Services Group and other teams across CIBC Capital Markets. Partner with internal IT teams to address system needs and implement enhancements.
Who You Are
- You are a bold and accountable leader. You have proven leadership and people management skills with the ability to inspire and develop high-performing teams.
- You can demonstrate experience. 5 years of relevant industry experience with a deep understanding of brokerage operations clearing house regulations and equity/margin finance. Familiarity with regulatory requirements including margin rules and brokerage finance. Experienced with open-concept trading floor environment with exposure to noise and distractions.
- Youre a certified professional. Industry certifications such as the Canadian Securities Course (CSC) Conduct and Practices Handbook (CPH) Options License Futures License and supervisory courses (e.g. CFO Licensing or Branch Supervisor course). Proficiency in MS Office particularly Excel with strong analytical and problem-solving skills.
- Youre passionate about people. Strong communication and interpersonal skills to foster collaboration and build relationships across teams and with clients.
- Youre organized and adaptable. Ability to multitask and manage time effectively in a fast-paced environment requiring frequent decision-making and adaptability.
- Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.
#LI-TA
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto-161 Bay St. 5thEmployment Type
RegularWeekly Hours
37.5Skills
Business Operations Client Facing Leadership Mentoring Staff Operations Management People Management Process Improvements Strategic Initiative Management Technical KnowledgeRequired Experience:
Director
Employment Type
Full-Time
