Inside Sales Support Representative
Inside Sales Support Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location:
Horsham PA (Regional Office) - ManagementHow will you CONTRIBUTE and GROW
The Inside Sales Representative is responsible for working closely with an assigned team of Account Managers to manage and profitably grow Airgas business within a sales territory. This position will have regional objectives for sales and profitability growth within an assigned territory.In particular you will:
Works with outside sales team to maintain and grow the existing customer base including:
Maximize account retention through proactive and frequent customer contacts and rapport development.
Secures and maintains customer contact relationships with key decision makers buying influencers and users of products within each assigned account.
Improves existing customer business practices through the use and management of Airgas Sales Specialists vendor partners current industry best practices new products and other available resources.
Maximizes Airgas Wallet Share of existing account base through selling the complete portfolio of Airgas products and services.
Responds to and solves customer complaints by deploying the necessary company resources
Works with Accounts Receivable personnel in solving collections issues and achieving Days Sales Outstanding (DSO) goals.
Takes a lead role in identifying analyzing and solving service issues.
Establishes and maintains clear and consistent lines of communication with internal departments relative to customer successes customer failures new customer developments and other customer specific information.
Collaborates with Account Managers in developing and executing plans to improve Airgas market share within the assigned sales territory.
Maintains a leadership role in delivering sales service. Provides direction as required to other Airgas associates such as market information pricing strategies product information or customer information.
Works closely with local Branch managers to assist in promoting sales and customer management through retail store locations within assigned geographical area
Supports all local national and regional sales initiatives such as bulk gas sales safety sales specialty gas sales Brand Strategy Management and others that are or may be defined
Develops and maintains positive work habits that are conducive to sales and profitability growth including:
Strategizing daily with assigned Account Managers and completing required field visits with each.
Achieving department goals on phone time outbound calls and other KPIs.
Other duties/projects may be assigned.
Are you a MATCH
A high school diploma or equivalent. Additional post high school education and/or training preferred.
Prior customer service and/or inside sales related experience required.
Prior experience with SAP preferred.
Communicates effectively both verbally and in writing; listens effectively and clarifies information as needed; works well with others in a team environment across the organization knowing who to engage to achieve results. Uses candor and sensitivity in their dealings with others.
Exhibits customer focused behavior such as building positive relationships and strives to understand customers needs both internal and external.
Working knowledge of Google Suites.
Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees and strong customer service skills.
Detail-oriented.
Ability to maintain and demonstrate a positive attitude with all Airgas associates customers vendors and other Airgas business partners
Strong mathematical problem solving and analytical skills with the ability to apply to customer sales analysis and cost comparisons.
Self-motivated with excellent organizational and time management skills to include the ability to multi- task and effectively manage projects in a diverse organization.
Demonstrated knowledge of business and financial concepts including but not limited to Gross Margin Gross Margin % Profit & Loss Statement & EBITDA.
Contact Information
Cell:
We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical dental and vision plans vacation sick time floating holidays and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents offering generous paid time off for the birth or placement of children including 14 weeks of paid child birth benefit for birth mothers on leave as well as paid parental leave benefits for other associates.
Additionally we offer our employees a 401k plan with company matching funds tuition reimbursement discounted college tuition for employees dependents and an Airgas Scholarship Program for dependent children.
Your differences enhance our performance
At Airgas we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants regardless of their race gender sexual orientation religion disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.
Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic.
Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas an Air Liquide Company invites any applicant and/or employee to review the Companys written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.
Airgas an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact us by email at .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
