Business Intelligence Account Manager
Business Intelligence Account Manager
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Job Description
If you are a current employee who is interested in applying to this position please navigate to the internal Careers site to apply.
About MarketStar:
In everything we do we believe in creating growth for our clients our employees and our community. For the past 35 years we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand sales customer success and revenue operations solutions. We are passionate about cultivating career advancements for our people and support them through mentorship leadership and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values embraced by our 3000 employees worldwide. From our headquarters in Utah USA to our global offices in India Ireland Bulgaria Mexico the Philippines and Australia we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and cant wait to discuss how we can help you find growth!
About the Business Intelligence Account Manager:
MarketStar is looking for a Business Intelligence Account Manager to support our analytics team. The Business Intelligence (BI) Account Manager role is the bridge between Business Intelligence and the customers we serve. This role provides insights and vision to client services around what Business Intelligence can offer their teams and how to engage with these resources.
Location: Ogden UT - Hybrid
What Will You Do
Lead a team of data analysts and reporting specialists providing guidance prioritization and mentorship across BI tools and client engagements
Meet with client services on regular basis to review current BI outputs and services
Consult with client services management on opportunities for BI to help drive success.
Represent BI during client meetings. This includes presenting findings from analysis and taking questions scoping tasks and advising based on data
Prioritize reporting and analytics tasks for client teams including manage process from scope to completion to maintenance
Create process and set expectations around reporting requests and delivery
Work with internal BI groups to improve products processes and outputs.
Help drive understanding and engagement within client services for BI outputs and services
Keep up to date on BI practices procedures and skills (Salesforce Google sheets Excel online SQL Power BI)
Learn assigned business units practices procedures models and outputs.
Work with Report Developers and other stakeholders to perform quality assurance checks on the reporting output to ensure data accuracy.
Perform quarterly audits on reporting data and access to adhere to industry data security standards.
Other applicable duties as assigned.
What Will You Need to Succeed
Bachelors degree preferred in business marketing statistics computer science or mathematics related fields
Detail oriented with strong organizational skills ability to multitask and work in a dynamic fast paced environment
Flexible and ability to pivot quickly while clearly communicating to stakeholders and team
Experience/education in data analysis
Experience in account management.
Understanding of statistics math and general analytics.
Experience with Salesforce reporting and data tables
Strong Microsoft Excel Word and PowerPoint skills
Must have efficient time management skills organized and customer service oriented
Ability to translate technical terms to a non-technical audience.
Excellent oral and written communication skills
Knowledge of database techniques and technologies
Bachelors degree preferred in business marketing statistics computer science or mathematics related fields
What We Offer:
In our commitment to our We Care value we believe in providing employees with valuable mental and physical well-being benefits including:
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match hardship loan program access to financial wellness advisor
Comprehensive healthcare coverage including medical dental and vision
This is an exempt position.
The salary range for this position is between $80000.00 and $90000.00 annually. This pay structure may also include a variable bonus component of $10000.00 annually. There are several factors to consider including but not limited to the roles responsibilities experience location education/training internal equity and key skills. Your recruiter will provide more detailed information during the interview process.
MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal state and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process please contact us at for assistance.
Required Experience:
Manager
Employment Type
Full-Time
