drjobs Executive Assistant

Executive Assistant

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1 Vacancy
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Job Location drjobs

Ann Arbor, MI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Employment Type:

Full time

Shift:

Day Shift

Description:

As a senior-level administrative assistant oversees or provides comprehensive administrative support to regional executives. Independently composes and prepares non-routine correspondence and schedules/coordinates complex meetings. Gathers and analyzes data to develop non-routine reports and develops preliminary budget recommendations projections and forecasts. Anticipates departments and managements needs and takes initiative to develop action plans to meet those needs. Acts independently when dealing with patients or outside customers on sensitive matters determines the true nature of problems and/or concerns and recommends course of action to resolve. May be responsible to train; provide direction or delegate tasks to less senior assistants.

SKILLS KNOWLEDGE EDUCATION AND EXPERIENCE:

Associates degree or equivalent minimum of 7 years of administrative support experience. Must have additional formal clerical and PC training.

Comprehensive and detailed knowledge of departmental and Hospital policies/procedures; basic knowledge of the specialized field in order to complete task/projects approve transactions (e.g. forms processing payroll or purchasing) or resolve non-routine administrative problems. Advise and determine applicable policy procedures and requirements (e.g. recommend procedures to improve efficiency of forms processing).

Mastered proficiency in MS Office Suite (Word Excel PowerPoint Outlook Access etc.). Proficiency using databases and graphics software.

Excellent organizational and time management skills.

Ability to see the big picture in order to be a primary resource to others and for department.

Strong attention to detail. In-depth knowledge of medical terminology for transcription.

Excellent communication and interpersonal skills to effectively communicate with a wide range of staff physicians medical professionals patients visitors and other Hospital personnel in order to relay and obtain information. Considerable tact and discretion for dealing with sensitive and confidential information and for daily interactions with high level contacts inside and outside the organization.

Strong analytical skills to compile research and analyze data from multiple sources and prepare statistics to develop recommendations and reports.

ESSENTIAL FUNCTIONS:

Independently prepares non-routine correspondence documents and reports usually from rough draft machine dictation or shorthand. Develops a variety of forms tables charts presentation materials manuscripts contracts and records that are often complex. Proofs and edits final materials for accuracy consistency and clarity and may submit for approval. Handles/processes information of a confidential or highly sensitive nature on a daily basis.

As gate keeper to the regional executive listens to variety of issues from employee complaints physician complaints patient & family concerns to donor calls. Using discretion and diplomacy makes a determination if regional executive should be interrupted for immediate concern. This includes screening phone calls & checking voice mail/email messages throughout the day and prioritizing the handling of issues as they arise.

Makes all travel arrangements necessary for off-site meetings/trips including but not limited to scheduling flight and hotel arrangements completing seminar/meeting registration paperwork.

Assignments are broad in nature and usually require originality and ingenuity; as well as the regular use of judgment and discretion to solve complex problems where the answer is not apparent. Ability to select the best solution from several right answers require comprehensive and detailed knowledge of applicable departmental and System policies/procedures and basic knowledge of specialized field. Performs a wide variety of administrative duties with high volume and complexity.

Develops filing systems internal mailing processes and procedures. Accountable for sensitive and confidential data including personnel payroll attendance billing work and purchase orders. Manages incoming and outgoing mail correspondence reports and memoranda.

Prepares non-routine responses to incoming correspondence researches and distributes materials to managers or others including necessary background information. Independently handles many department inquiries referring requests to others and acts as a gatekeeper for his/her manager(s).

Researches compiles and analyzes data from multiple sources for reporting. Prepares reports and statistics to develop recommendations based on subject matter knowledge. Operate/manage databases and software to maximize capacity responsible for data integrity used for quality assurance statistical reporting and/or other purposes.

Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems offer solutions and participate in their resolution.

Maintains the confidentiality of information acquired pertaining to patient physicians associates and visitors to Trinity Health System. Discusses patient and hospital information only among appropriate personnel in appropriately private places.

Behaves in accordance with the Mission Vision and Values of Trinity Health.

Assumes responsibility for performance of job duties in the safest possible manner to assure personal safety and that of coworkers and to report all preventable hazards and unsafe practices immediately to management.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.

Employment Type

Full-Time

Company Industry

About Company

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