French Tech Support in Lisbon with attractive welcome bonus!
French Tech Support in Lisbon with attractive welcome bonus!
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Job Description
Are you ready to live and work in one of Europes most beautiful cities Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether youre solving problems or answering questions youll make a real difference every day all while enjoying the culture food and ocean views Portugal has to offer. Let your career grow where the sun always shines!
Your Job
As a Customer Service Representative youll help customers after they buy home appliances. Youll be their first point of contact for questions or issues.
Your Tasks
Answer questions by phone and email
Diagnose issues using helpful tools and 60 step-by-step processes
Use online resources like YouTube tutorials to support customers
Give updates on orders and delivery
Assist with small repairs or direct bigger issues to the right department
Give product information and solve complaints in a friendly way
Work with 3 support systems/software tools
Cross-selling skills are a bonus!
What Were Looking For
- Proficiency in French both written and spoken
- English (B2)
- Great communication skills
- Interest in tech and home appliances
- Problem-solving mindset
- Team player with a positive attitude
- Sales or cross-selling experience
What We Offer
- New and modern office.
- Full training to help you succeed.
- Relocation support (if applicable).
- We promote inter-company mobility to work at any of our sites around the world.
- Private health insurance free after six months
- Competitive wages (14 monthly payments per year) bonus
Location
Lisbon Portugal
Employment Type
Full Time
