Driver Training and Compliance Manager
Driver Training and Compliance Manager
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Job Description
Starting Pay:
$70000.00 AnnualPosition Description:
Responsible for overseeing driver training programs and ensures driver and company compliance with Federal Motor Carrier Safety Administration (FMCSA) and relevant regulations. Coordinates and conducts training sessions for both new hires and existing drivers directing all aspects of onboarding quarterly and annual training. Designs comprehensive driver training programs that encompass safety procedures defensive driving techniques vehicle operation and regulatory compliance. Ensures training materials are up-to-date and engaging. Has the ability to set goals and drive improvement while leading their team and driving Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Provides leadership and general management skills for both short and long-term success. Maintains standards of excellence in customer service.
Essential Duties and Responsibilities:
- Works with Director of Fleet Services Driver Training and Compliance and other managers to ensure the department achieves targeted growth with developing driver training programs that encompass safety procedures defensive driving techniques vehicle operation and regulatory compliance.
- Analyzes department operations; identifies and maintains systems for tracking and evaluating driver performance including metrics such as accident rates compliance with regulations and customer feedback while maintaining cost effective operations to achieve bottom line budget against target.
- Stays abreast of all federal state and local regulations pertaining to commercial driving. Ensures that all drivers and training programs adhere to these regulations at all times.
- Monitors maintains and supports all compliance related administrative functions with the FMCSA and other state-based organizations including; managing the company drug and alcohol testing program Clearinghouse queries and DataQ challenges.
- Creates policies and procedures as appropriate to maintain the operational safety of the company.
- Responsible for monitoring the operation of onboard diagnostic tools; ensures data is monitored daily to identify potential safety concerns resulting from hard braking speeding HOS violations etc.
- Maintains accurate records of driver training activities compliance efforts and any incidents or violations. Ensures that all documentation is complete organized and easily accessible for regulatory inspections or internal audits.
- Collaborates with other departments and divisions to address needs ensuring the best possible customer service experience.
- Builds and manages strong working relationships with Team Members.
- Influences any changes necessary to meet statutory requirements ensuring minimum risk to Team Members and the business.
- Communicates goals and objectives and other important information to assigned Team Members.
- Responsible for performance management (coaching discipline performance improvement plans and annual reviews) staffing compensation and development of Team Members.
- Plays critical role in driving company culture change efforts and change management processes.
- Models Goodwill Core Values Trust Collaboration Engagement Ownership and Innovation.
- Performs other related duties as assigned.
Minimum Qualifications (Education Experience Skills):
- Bachelors degree or equivalent work experience preferred.
- Minimum of 3 years of Transportation or Operations Experience.
- 3 years of prior leadership experience with coaching mentoring and supervising.
- In-depth knowledge of FMCSA compliance and regulations Driver Qualification and Hiring Standards and vehicle telematic systems.
- Knowledge of driver safety programs.
- Strong planning and execution skills.
- Ability to carry out multiple business initiatives.
- Excellent customer service skills.
- Strong leadership and collaboration skills.
- Ability to speak and read English proficiently.
- Strong communication skills both written and verbal.
- Strong MS Office skills including Word Excel and Outlook.
- Valid drivers license and clean MVR.
- Ability to pass a background check and drug screen where applicable for position.
You will be eligible for a comprehensive Total Rewards package 1st of the month following 60 days of employment that includes the following:
- 5 Medical Plans
- Employer Funded Health Reimbursement Account (HRA)
- 3 Dental Plans
- Vision Plan
- 401K
- Employer Paid Life Insurance
- Employee Assistance Program (EAP)
- Paid Time Off; Sick and Vacation
- Paid Holidays
- These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals Strengthening Families and Building Stronger Communities. Goodwill provides no-cost career development training and education services to help individuals build a better life for themselves and their families. Our core values are Trust Collaboration Engagement Ownership and Innovation. Everything we accomplish as a team is centered around these core values. Together we create an inclusive and welcoming environment for each other. With stores conveniently located near you you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race e.g. hairstyles) color religion sex (including pregnancy and related conditions sexual orientation or gender identity) national origin disability military status age genetic information or any other category protected by applicable federal state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1- option 6 or if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Central and Northern Arizona please contact our Candidate Support Line at 1- option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley Inc. (GCNA/GIMV) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email text and social media. The imposters are creating misleading email accounts conducting remote interviews and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses which contain @ or @ to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV please verify the domain of the senders email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam please visit the Department of Homeland Securitys Cyber Smart website ( to learn how to report it.
Required Experience:
Manager
Employment Type
Full-Time
