Director of Family Support Services
Director of Family Support Services
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location:
Medical Center - Fort WorthDepartment:
Child LifeShift:
First Shift (United States of America)Standard Weekly Hours:
40Summary:
The Director of Family Support Services provides administrative operational and financial leadership for the day-to-day operations of the departments and programs within Family Support Services; and collaborates with organizational leaders to develop and deploy initiatives that advance the patient and family experience driving strategy towards the achievement of goals.
How YOU Make a Difference
At Cook Childrens everyone should feel like family. The Director of Family Support Services is uniquely positioned to understand how healthcare experiences impact childhood development emotional safety and family dynamics. When we do this well we establish a safe space for children to receive care and a strong advocacy and engagement for their own healthcare to last a lifetime. The Director of Family Support Services leads the programs and staff that educate towards and support these efforts to ensure we can deliver on our Promise. Using the Cook Childrens Experience Standards of connection collaboration and elevating experiences the Director upholds our Promise through a culture of respect that values empathy fairness listening engagement encouragement communication belonging and an appreciation of partnership and teamwork.
How WE Make a Difference
The Patient Family Member Experience teams mission is to give voice to what patients families and members see advocate for how experiences effect well-being provide support and emotional safety and elevate people processes and technology. This role is surrounded by colleagues who are deeply passionate in bettering the human experience and consider their work a calling. Our Promise inspires us to perform at our highest level because we understand the impact we have every day on the lives of the children families and caregivers we serve
Qualifications:
Masters degree in Child Life Child Development or related field
7 years of supervisory experience in a healthcare setting required
Child Life Certification required
About Us:
Cook Childrens Medical Center is the cornerstone of Cook Childrens and offers advanced technologies research and treatments surgery rehabilitation and ancillary services all designed to meet childrens needs.
Cook Childrens is an EOE/AA Minority/Female/Disability/Veteran employer.
Required Experience:
Director
Employment Type
Full-Time
