work from home ( married telecaller)
work from home ( married telecaller)
Posted on :
19-06-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
telecaller job involves making and receiving phone calls to interact with customers promoting products or services gathering information and providing support. Telecallers play a crucial role in sales customer service and lead generation aiming to enhance customer satisfaction and drive business growth.
Responsibilities:
Outbound Calls:
Making calls to potential customers to introduce products or services explain their features and benefits and persuade them to make a purchase or schedule an appointment.
Inbound Calls:
Handling incoming calls from customers addressing their inquiries resolving complaints and providing information or support.
Lead Generation:
Identifying and qualifying potential customers by gathering information and assessing their needs.
Sales:
Closing deals and achieving sales targets by effectively communicating the value of the product or service.
Customer Service:
Providing excellent customer service by addressing concerns resolving issues and building positive relationships with customers.
Record Keeping:
Maintaining accurate records of all customer interactions including call details inquiries and resolutions often using a CRM system.
Following Up:
Following up with leads and existing customers to ensure satisfaction and build long-term relationships.
Reporting:
Submitting regular reports on call activity sales progress and other relevant metrics.
Employment Type
Full Time
Key Skills
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