Volunteer Caring Caller Team Manager | Specialty Team - Samoan

He aha te tranga - About the role:

Its easy to become isolated when partners and friends pass on or when family members dont live close by. And if youre unable to get out or youre unwell it can be hard to meet people. Just having someone ask about your day can make all the difference to how youre feeling. Looking forward to a good conversation can really brighten up the day.

Our Caring Caller programme is a telephone friendship service. We match volunteers with clients around the country who would benefit from regular connection.

Our specialty teams specifically support members of your own community and as part of our Samoan team you can connect with your client in either Samoan or English.

As a Team Manager you will provide support to your Team Leader and volunteers including:

• Assist with recruitment of new volunteers
• Volunteer and client matching ensuring new clients are followed up with to ensure quality and connection of volunteer
• Ensure accurate Volunteer and Client information is kept on internal database
• Connect with the Community Care Manager to provide updates and any volunteer movements. 

Please note this is an unpaid voluntary position. 

Qualifications :

Ko wai koe - About you:

What skills and training do our volunteers have

Our Caring Caller Managers provide vital support to our Team Leaders and Volunteers ensuring our service truly makes a difference in someones life. Hato Hone St John provides training and ongoing support to all our volunteers.  

If you would like to make a unique and valuable contribution to your community and feel you have the following qualities then we would like to hear from you:

• Excellent communication skills
• Ability to motivate and lead a team of volunteers
• Willingness to facilitate and/or support the facilitation of recruitment onboarding and ongoing training of volunteers
• A friendly caring and compassionate personality
• A genuine interest in the well-being of others

Successful applicants will receive full training and membership of Hato Hone St John (which gives free ambulance service for immediate family).

Additional Information :

Me phea te tuku tono - How to apply

Click Im interested above. 

For further information please contact Jessica Parr on for a confidential discussion.

At Hato Hone St John we embrace diversity welcoming everyone to bring their authentic selves to work. We value unique perspectives fostering inclusivity to better serve our communities and were committed to creating a workplace where everyone belongs.

E phiritia nei e mtou te whnau o Hato Hone St John ng rereketanga o ia tngata ki te haramai. E whinatia e mtou i ng whakaaro rereke kia mahi pai i roto i ng hpori katoa. Ko ta mtou nei haepapa kia hangaia ttahi huru mwai m ttou kia mahi haumaru ai.

If you need accommodations for accessibility please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesnt match the job description perfectly. If youre excited and think you have what it takes we want to hear from you! Even if your experience doesnt align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a krero.

Remote Work :

No

Employment Type :

Intern