Night Receptionist
Night Receptionist
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Job Description
Sofitel Melbourne On Collins is seeking an experienced Night Receptionist to join our Guest Experience Front Office team.
As a Night Receptionist you will be passionate about providing a luxurious experience for our guests at every touch point. You will take the time to listen to our guests and make them feel heard and to do that you are genuinely fascinated by people curious and an excellent story spotter. You will be responsible for providing professional and personalised service to all hotel guests visitors and ambassadors ensuring maximum guest satisfaction.
To be successful in this sought after position you will have excellent attention to detail effective communication skills proven experience within a quality establishment and above all else pride yourself on ability to exceed both the guest expectations and hotel standards.
This is a Part Time position working overnights shifts
Qualifications :
- Minimum of 6 months experience in hotels
Be highly organised and able to effectively manage priorities
Handle tasks carefully and correctly be thorough and exact in details with a sense of urgency
Demonstrate versatility in responding to guest requests and situations
Remain calm and effective in high volume work situations
Be good team player; contribute to and assist co-workers without being asked
Opera PMS experience
A professional appearance and attitude that is reflective of our brand
Additional Information :
Benefits and Perks:
Sofitel Melbourne On Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
We live by our Heartist principles that is the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued inspired and to strive for greatness every day.
We offer our Heartists:
- Build a career with the largest hotel group in the Pacific
- Central accessible location in Melbournes CBD
- Laundered uniforms
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
