Sr. Sales Process & Systems Analyst
Sr. Sales Process & Systems Analyst
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$ 114200 - 137040
1 Vacancy
Job Description
Fastly helps people stay better connected with the things they love. Fastlys edge cloud platform enables customers to create great digital experiences quickly securely and reliably by processing serving and securing our customers applications as close to their end-users as possible at the edge of the Internet. The platform is designed to take advantage of the modern internet to be programmable and to support agile software development. Fastlys customers include many of the worlds most prominent companies including Vimeo Pinterest The New York Times and GitHub.
Were building a more trustworthy Internet. Come join us.
Posting Open Date:June 18th 2025
Anticipated Posting Close Date*: Aug 30 2025
*Job posting may close early due to the volume of applicants.
Sr. Sales Process & Systems Analyst
The Senior Sales Process & Systems role will be a key contributor to the Sales Strategy & Operations team. Reporting to and collaborating closely with Sr. Director Sales Strategy & Operations this role will be responsible for optimizing sales processes and systems to improve sales efficiency and effectiveness.
This role will be responsible for managing and optimizing sales process and technology workflows from Lead to Opportunity Opportunity to Quote and Quote to Cash. They will do this in close collaboration with cross-functional stakeholders across IT Business Systems Marketing Operations Sales Operations CS Operations and other teams including Deal Strategy Legal Order Management and Billing. They will drive the intake and prioritization process to manage requests from our Sales leadership and Sales Operations teams.
Partnering with the Sr. Director Sales Strategy & Operations they will also be responsible for defining and managing the sales tech stack roadmap. This will include not only managing the day-to-day administration of existing sales tools but also identifying areas for optimization and consolidation and future enhancements.
The perfect candidate for this role takes a proactive consultative approach to solving business problems with non-technical partners. Theyre capable of distilling complex ideas and data into logical insights and recommendations and adjust their communication based on the audience. They are able to work independently while prioritizing work and take an iterative approach to getting the job done. Finally they are curious and take initiative to learn new areas of the business and bring innovative ideas to the way we get work done.
What Youll Do:
- Sales Process Optimization: Map document and optimize existing sales workflows identifying bottlenecks and inefficiencies
- Business Process Analysis: Capture business requirements and translate them into functional specifications for system enhancements
- Sales Tech Stack Management: Manage and maintain CRM systems and sales tech stack in close partnership with IT Business Systems teams ensuring data accuracy and seamless integration with other tools.
- Automation: Automate repetitive tasks using workflows automation tools freeing up sales teams to focus on high-value activities
- Change Management: Identify impacts and develop change management plans partnering with Sales Communications and Sales Enablement teams. Also helps develop deliver and manage content and training to support process and system updates
- Cross-functional initiative management: Collaborate closely with key stakeholders across Sales Marketing IT Business systems Sales Operations and Enablement teams to effectively manage key initiatives that improve sales efficiency through process & system improvements
What Were Looking For:
- Bachelors degree required
- 3-5 years experience supporting and integrating sales business processes ideally involving CRMs and program management
- Ability to work cross-functionally both internally and externally to influence key stakeholders
- Ability to think critically troubleshoot and solve problems with confidence
- Excellent attention to detail and strong communication skills
- Strong knowledge of Salesforce administration certification and experience with working knowledge of Clari Outreach Zoominfo
Well be super impressed if you have experience in any of these:
- 6Sense administration and experience
- Automation workflow and tools experience
- Managed key transformation initiatives involving multiple functional stakeholders
Work Hours:
- This position will require you to be available during core business hours.
- Due to the global scope of this role core business hours may extend to Europe and Asia friendly time-zones for some engagements.
- There may also be some level of additional off-hours on-call support as needed
Work Location(s) & Travel Requirements:
The preferred locations for this position are:
- San Francisco CA
- Denver CO
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.
There is a strong preference for Hybrid near a local office.
This position may require travel as required by your role or requested by your manager.
SF / LA Fair Chance Ordinance Statement
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Salary:
The estimated salary range for this position is $114200.00 to $137040.00.
Starting salary may vary based on permissible non-discriminatory factors such as experience skills qualifications and location.
This role may be eligible to participate in Fastlys equity and discretionary bonus programs.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings
We offer a comprehensive benefits package including medical dental and vision insurance. Family planning mental health support along with Employee Assistance Program Insurance (Life Disability and Accident) a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025 we offer 11 paid local holidays 11 paid company wellness days.
Why Fastly
We have a huge impact.Fastly is a small company with a big reach. Not only doour customershave a tremendous user base but we also support a growing number ofopen source projects and of code employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
We love distributed teams. Fastlys home-base is in San Francisco but we have multiple offices and employees sprinkled around the globe. As a new hire you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly participate in hands-on learning opportunities and immerse yourself in our culture firsthand.
We value diversity.Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
We are passionate.Fastly is chock full of passionate people and were not one size fits all. Fastly employs authors pilots skiers parents (of humans and animals) makeup geeks coffee connoisseurs and more. We love employees for who they are and what they are passionate about.
Were always looking for humble sharp and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin family or parental status physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact your Recruiter or the Fastly Employee Relations team at or .
Fastly collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy. Please see ourprivacy notice for job applicants.
Required Experience:
Senior IC
Employment Type
Full Time
