Director, Data Acquisition

Preference for candidates to be located in Spokane WA or within a commutable distance of Spokane WA.

The Role:

This role will lead the data acquisition operations for the Resource Data Management (RDM) business driving innovation through automation and AI while ensuring exceptional service delivery. This role situated in Operations will be integral in setting the data acquisition strategy for the business direct the data acquisition teams and collaborate cross-functionally to optimize processes improve data quality and support RDMs broader strategic objectives.

Role Responsibilities:

• Play an integral role in setting the data acquisition for the business drive improvements in data acquisition processes and technologies with a focus on efficiency accuracy and scalabilityleveraging AI and automation where applicable.
• Collaborate closely with the Product Data and Innovation (PDI) and Digital teams to prioritize the strategic roadmap to drive efficiency and innovation in data operations.
• Enhance operational systems workflows and policies to support RDMs strategic goalsspecifically around business process transformation reporting and organizational planning.
• Lead and develop managers of the manual data entry mail room operations and electronic data acquisition teams setting clear performance objectives and ensuring a high level of client satisfaction with data operations.
• Partner with offshore operations leaders to ensure effective coordination quality standards and optimization of global data acquisition activities.
• Work with business SMEs to conduct data quality audits define and monitor KPIs and drive continuous improvement in data accuracy and reliability.
• Act as a liaison between Client Management Sales and Operations ensuring that evolving client requirements and feedback are translated into actionable plans for the data acquisition teams.
• Mentor and develop team managers fostering a culture of accountability collaboration and continuous improvement across the delivery teams.
• Contribute to the RDM-specific business continuity and disaster recovery planning efforts as part of the enterprise-wide risk management framework.

Experience and Education

• Bachelors Degree required in one of the following fields; Operations Business Technology or a related field.
• Masters Degree preferred in one of the following fields; Operations Business Technology or a related field.
• 7 years relevant experience with data acquisition data management or operations within financial services data processing or a related industry
• 3 years of senior leadership experience leading large teams; experience leading global teams is preferred
• Demonstrated success collaborating with cross-functional teams (e.g. Product Digital) on strategic initiatives
• Proven experience setting data acquisition strategy for the company driving operational efficiency and implementing automation or AI

Skills and Abilities:

• • Strong verbal written and interpersonal skills.
  • Experience with Microsoft Office suite of products
  • Familiarity with systems; Salesforce ADP and other internal transversal process systems
  • Excellent problem-solving and communication skills with the ability to drive data-driven decision-making.
  • Strong leadership and team management skills with experience leading operational teams responsible for data processing.
  • Deep understanding of regulatory compliance in financial data acquisition (e.g. SEC FINRA GDPR).
  • Proven track record in managing both manual data entry teams and automated data acquisition processes.
  • Knowledge of cloud-based data solutions ETL pipelines APIs and OCR technologies.
• Other
  • Passion to drive Engie Impacts mission and values

Physical Abilities:

• Extended Periods of Sitting: Ability to remain seated for long periods with regular breaks as needed.
• Visual Acuity: Ability to view computer screens and read documents for extended periods.
• Frequent Use of Hands: Ability to use hands for typing handling documents and operating office equipment.
• Communication: Ability to effectively communicate both verbally and in writing through various mediums including phone email and video conferencing.
• Mobility: Ability to move within an office environment to access files office machinery and attend meetings.
• Reaching and Handling: Ability to reach handle and manipulate objects and equipment within an office or remote workspace.
• Occasional Lifting: Ability to lift and move items such as files or office supplies typically up to 10 pounds.
• Flexibility: Ability to perform tasks that may require bending twisting or standing briefly to access materials or equipment.
• Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Work Environment

• Work schedules are determined by business need and manager discretion; full time employment is considered 40 hours per week
• Health & Safety Working Requirements
  • Adequate working surface (can fit two monitors a keyboard mouse and docking station)
  • Adjustable ergonomic chair
  • Proper Lighting
  • Heating air conditioning and ventilation to create a comfortable environment
  • Appropriate internet and bandwidth to conduct business
• Incumbent may be exposed to frequent noise caused by telephones office machines and nearby oral communications among fellow employees
• As a global organization attending meetings and events during early mornings and evenings may be required
• Performing duties and attending events during the evening and on the weekend occurs occasionally and may be required
• Traveling off-site to employee and client locations globally events and vendor meetings is required
• Business travel may be required up to 10% of the time

Benefits at ENGIE Impact:

At ENGIE our goal is to support promote and thrive on diversity equity and inclusion. We do so for the benefit of our employees customers products and services and community. ENGIE is proud to be an equal opportunity workplace and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment. All employment decisions at ENGIE are based on business needs job requirements and individual qualifications. ENGIE is committed to providing equal employment opportunities regardless of actual or perceived race color creed religion national origin ancestry citizenship age sex or gender (including pregnancy childbirth and related medical conditions) gender identity or gender expression (including transgender status) sexual orientation marital status civil union or domestic partnership status military service or veteran status physical or mental disability protected medical condition genetic information or any other legally protected category (referred to as protected characteristics) as defined by applicable federal state or local law in the locations where we operate.

The target pay range for this role is $111000-$161000.

Pay range is based on several factors and may vary in addition to a full range of medical financial and/or other salary and offer will be determined by the applicants background experience skills internal equity and alignment with geographical market data. This position is eligible for our comprehensive and competitive benefits package including medical dental vision and basic life insurance. Additional ENGIE benefits include a 401k plan paid time off and annual bonus. ENGIE complies with all federal state and local minimum wage laws.