Trainer, Provider Enrollment
Trainer, Provider Enrollment
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Job Description
About Us
Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia emergency medicine hospital medicine pathology and radiology. Focused on Revenue Cycle Management Ventra partners with private practices hospitals health systems and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues enabling clinicians to focus on providing outstanding care to their patients and communities.
- Come Join Our Team!
As part of our robust Rewards & Recognition program this role is eligible for our Ventra performance-based incentive plan because we believe great work deserves great rewards.
Help Us Grow Our Dream Team Join Us Refer a Friend and Earn a Referral Bonus!
Job Summary
- The Provider Enrollment Trainer at Ventra plays a vital role in onboarding new Ventra colleagues specific to the Provider Enrollment function and educating them on processes required to serve our clients. The Trainer is responsible for delivering and assisting with the training programs that will allow colleagues to enroll physicians with payors and research and resolve enrollment issues. The Trainer will conduct regular training activities for new and existing colleagues to ensure ongoing excellence within Provider Enrollment.
Essential Functions and Tasks
- Delivers and facilitates structured training and development programs and initiatives in support of the companys Provider Enrollment initiatives.
- Provides continual training support and facilitation based upon Provider Enrollment observations.
- Provides observations and coaching requested by functional Provider Enrollment
- Other responsibilities may include reporting on training metrics Provider Enrollment observations and feedback and other training administration work as required.
- Facilitate training for newly hired and existing colleagues of Ventra on Provider Enrollment specific processes and quality standards.
- Assistance with creating and updating training materials to address initial and ongoing training needs for service delivery.
Education and Experience Requirements
- The Trainer will be a seasoned training professional with Customer Service/Call Center AR and/or Provider Enrollment experience.
- Bachelors degree with an emphasis on education healthcare or related field.
- Three or more years of relevant experience preferably in an international corporate setting.
- Healthcare and technology-focused experience strongly desired.
- Experience in working with virtual training solutions such as Teams Zoom WebEx etc.
- Fluent in English.
Knowledge Skills and Abilities
- Delivering education to new and incumbent Ventra colleagues.
- Developing establishing and conducting classroom-based and virtual classes via web conference tools.
- Developing presentations for classroom and web conferences using adult learning methods.
- Consistently updating management on progress of new colleague development and progress.
- Possess the ability to assimilate new information quickly.
- Use creativity to enhance classroom education and presentation materials.
- Articulate and utilize proper grammar in daily conversation and development of written materials.
- Strong organizational skills with ability to prioritize work manage deadlines and adjust to business needs.
- Ability to act with a sense of urgency and manage multiple tasks and stringent deadlines.
- Ability to communicate with diverse personalities in a tactful mature and professional manner.
- Ability to remain flexible and work within a collaborative and fast paced environment.
- Understand and comply with company policies and procedures.
- Strong oral written and interpersonal communication skills.
Compensation
- Base Compensation will be based on various factors unique to each candidate including geographic location skill set experience qualifications and other job-related reasons.
- This position is also eligible for a discretionary incentive bonus in accordance with company policies.
Ventra Health
Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates and all qualified applicants will receive consideration for employment without regard to race color ethnicity religion sex age national origin disability sexual orientation gender identity and expression or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities as needed to assist them in performing essential job functions.
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.
Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global scammers may attempt to conduct fake interviews solicit personal information and in some cases have sent fraudulent offer letters.
To protect yourself verify any communication you receive by contacting us directly through our official channels. If you have any doubts please contact us at to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on of Accessibility
Ventra Health is committed to making our digital experiences accessible to all users regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at
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