Infrastructure Engineering Manager
Infrastructure Engineering Manager
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Job Description
Primary Details
Time Type: Full timeWorker Type: EmployeeLocation: London / Leeds
Type: Permanent full time
Hybrid role happy to talk flexible working
The Opportunity:
Were looking for a dynamic and experienced Infrastructure Engineering Manager to lead a team of technical experts aligned to the Connected Workplace technology domain made up of Workplace Unified Comms and Networks. This is a pivotal people leadership role focused on enabling collaboration driving consistent working practices facilitating strategic decisions and developing high-performing individuals across a global team.
Your New Role:
Lead and develop a high-performing team across Workplace Services Unified Comms & Collaboration and Networks ensuring capability and capacity align with business demand.
Act as a key escalation and decision point guiding risk management practices and reporting critical IT risks to leadership.
Collaborate cross-functionally with both Group and Divisional teams to drive alignment process improvements help shape strategic direction and ensure effective service delivery.
Ensure that documentation is complete of high-quality and is shared appropriately to stakeholder groups across the enterprise.
Oversee the performance and quality of third-party providers and internal services ensuring consistent service levels and adherence to SLAs.
Drive efficiencies within your technical scope through consolidation of products where possible
Manage financial awareness within the teamforecasting needs reviewing costs and applying a commercial lens to technology planning.
Communicate complex decisions and processes clearly to stakeholders building understanding and trust across a diverse global audience.
About you:
Our idea candidate for this role will possess:
Proven experience as a people manager within a large complex or global organisation.
Strong collaboration and stakeholder engagement skills with a patient and process-guiding approach.
A robust understanding of enterprise IT infrastructure preferably across workplace services unified comms and networks.
Ability to navigate and manage the demands of a global cross-time-zone role.
Financially literate with the ability to consider cost implications in technical planning.
Experience working in multi-disciplinary teams and driving cross-functional outcomes.
Adaptable leadership style that supports a diverse and varied team of professionals.
Why QBE At My Best
At QBE we want our people to feel rewarded and inspired to perform at their best thats why we have created At My Best. Its our connection our way of showing we have your back. We understand that one size doesnt fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Its in the culture of our business our QBE DNA to support our people. Everything we do is underpinned by our QBE DNA.
Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict whats around the corner but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage.
QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job we have adopted flexible working across the company and welcome this conversation ( more than more than 13000 people working across 27 countries were big enough to make a real impact but small enough to provide a friendly workplace where people are down-to-earth passionate and kind.
To find out more about why you should work for QBE visit our careers website.
At My Best - QBE Benefits
You are more than your work and QBE is more than a workplace which is why we provide you with the benefits support and flexibility to help you concentrate on living your best life personally and professionally. As well as the benefits below we also offer an extensive choice of other options to suit you!
30 days holiday a year with the option to buy up to 2 additional days.
Flexible working - balancing work and life is important so our flexible working opportunities are open to all this can include part-time job share and compressed hours.
Pension you are automatically enrolled into the QBE pension plan which entitles you to receive employer contributions of 10% of your basic salary.
Private medical insurance we fund fully comprehensive private medical cover for you and all the family.
Family friendly policies we offer 26 weeks leave at full pay regardless of gender identity sexual orientation or how you become a parent.
Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
Sustainable investing - we believe sustainable integration is important for long term financial environmental and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint by investing more in green businesses than the broader market so your savings are looking after the planets future as well as your own.
Cycle-to-Work benefit from regular exercise whilst making your commute greener and cheaper select and bike and/or accessories up to the value of 5000.
To find out more visit our Reward Page
QBE Awards
Some of the awards QBE are proud to have won been a finalist for and shortlisted for include;
AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year
Working Dads Employer Awards 2023 Winner: Parental Policies Award
Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
You can view all our awards here
Inclusion of Diversity
We are striving to create a workplace culture where all our people feel included and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families and our commitment to the Women in Finance Charter the UN Womens Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page
Accessibility
Here at QBE we are promoting an accessible workplace for all which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations please make your Talent Acquisition contact aware.
ESG & Sustainability
At QBE we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy enabling a sustainable and resilient workforce and partnering for growth through innovative sustainable and impactful solutions. For further information regarding QBEs sustainability targets including our net-zero pledges and inclusion of diversity targets and our award-winning impact investment initiative Premiums4Good please visit our Sustainability homepage and read our latest Sustainability Report
What nextIf you have a passion to contribute to QBEs vision of enabling a more resilient future for our customers and the community we encourage you to apply! Simply click the apply button to submit your CV and other relevant documents and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
We believe this is our moment what if it was yours too
APPLY NOW and lets make it happen!
Skills:
Adaptability Amazon Web Services (AWS) Analytical Thinking Critical Thinking Customer Service Financial Systems Global IT Infrastructure Intentional collaboration Managing performance Microsoft Azure Problem Solving Risk Management Stakeholder Management Team Development TroubleshootingApplication Close Date: 29/06/2025 11:59 PMHow to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Required Experience:
Manager
Employment Type
Full-Time
