Guest Experience Host- Commercial
Guest Experience Host- Commercial
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Job Description
What youll bring to the team
Job Summary:
The primary role is to provide excellent customer service to all guests entering the attraction by educating them about all the products the attraction has to offer through positive guest interactions. The host seeks exceptional guest interaction at every opportunity. The host can be assigned to various areas of the business: Admissions Retail and Food and Beverage.
Key Responsibilities:
- Be the friendly face that welcomes customers.
- Answer questions about products and provide recommendations for purchase.
- Learn and execute upselling sales targets.
- Operate point-of-sale automated systems.
- Achieve revenue goals and sales targets.
- Restock merchandise.
- Be Guest Obsessed and provide exemplary customer service.
Benefits
Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting global organization.
- Flexible hours.
- 30% discount in the retail store.
- Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
- Competitive 401K.
- Discounts through the Merlin Marketplace Website on almost anything you buy online.
- FUN working environment and much more!
About Us:
Merlin Entertainments is a global leader in location-based family entertainment. As one of the worlds largest attraction operators we create and deliver memorable immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year thats a lot of unforgettable moments.
Everyone Matters at Merlin:
We want to ensure that everyone can perform their best at interview so if you have any additional requirements due to ill health or adisability please contact our friendly team to have a discussion. You can get in contact at
Pay Range
Employment Type
Part-Time
