The Fiscal Software Support Liaison is responsible for providing direct assistance to OME-RESA customers regarding USAS/USPS State Software and related modules. This includes troubleshooting routine issues and escalating complex problems to State Support.
Responsibilities: - Assist Fiscal Software Support Coordinator and the Executive Director in the operation of OME-RESA fiscal service department
- Assists in training guiding and assisting user personnel in the operation of new or modified computer software and hardware
- Monitor assigned service operations and help resolve problems
- Prepares documentation for users
- Provide training and guidance to staff according to their needs and duties
- Accept responsibility for decisions and serve as a positive role model
- Attain expertise in applications for which given primary responsibility
- Develop programs/reports using available tools
- Provide training opportunities and communicate with consortium members to ensure that OME-RESA services are fully and successfully utilized
- Maintain open communication and a cooperative relationship with related external agencies and organizations
- Interact with school districts and state teams to ensure that their technical plans interface appropriately with the technical environment of OME-RESA
- Investigate implement and support new technologies
- Meet internal and external Continuing Education Unit (CEU)/staff development requirements to remain current with advances in information technology and organizational administration
- Set a professional image for the OME-RESA through the use of interpersonal skills including but not limited to: courteous manners a positive attitude and a cooperative demeanor
- Organize tasks and manage time effectively
- Maintain the confidentiality of privileged information
- Maintain an acceptable attendance record and be punctual
- Uphold board policies and follow administrative procedures
- Develop and implement procedures and utilities that ensure adequate and secure data processing operations (e.g. data backup restoration storage etc.)
- Maintain proper control by planning organizing and coordinating all activities pertinent to the proper operation of the fiscal service department
- Facilitate planning and communication within and among OME-RESA staff keeping them informed of the projects and services of the department and seeking their input as to the ever-changing needs of the department
- Maintain a positive and cordial relationship with OME-RESA staff owner-customers and the general public
- Exercise a leadership role in the improvement of services provided
- Identify opportunities for growth and expansion of OME-RESA services
- Employ independent judgment initiative and decision-making skills
- Use hardware and software tools to perform needed tasks
Interested professionals should submit a cover letter and current resume by June 30 2025 to:
Full posting can be found by clicking here.