drjobs Fiscal Software Support Liaison

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Job Location drjobs

Steubenville, OH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The Fiscal Software Support Liaison is responsible for providing direct assistance to OME-RESA customers regarding USAS/USPS State Software and related modules. This includes troubleshooting routine issues and escalating complex problems to State Support.Responsibilities:
  • Assist Fiscal Software Support Coordinator and the Executive Director in the operation of OME-RESA fiscal service department
  • Assists in training guiding and assisting user personnel in the operation of new or modified computer software and hardware
  • Monitor assigned service operations and help resolve problems
  • Prepares documentation for users
  • Provide training and guidance to staff according to their needs and duties
  • Accept responsibility for decisions and serve as a positive role model
  • Attain expertise in applications for which given primary responsibility
  • Develop programs/reports using available tools
  • Provide training opportunities and communicate with consortium members to ensure that OME-RESA services are fully and successfully utilized
  • Maintain open communication and a cooperative relationship with related external agencies and organizations
  • Interact with school districts and state teams to ensure that their technical plans interface appropriately with the technical environment of OME-RESA
  • Investigate implement and support new technologies
  • Meet internal and external Continuing Education Unit (CEU)/staff development requirements to remain current with advances in information technology and organizational administration
  • Set a professional image for the OME-RESA through the use of interpersonal skills including but not limited to: courteous manners a positive attitude and a cooperative demeanor
  • Organize tasks and manage time effectively
  • Maintain the confidentiality of privileged information
  • Maintain an acceptable attendance record and be punctual
  • Uphold board policies and follow administrative procedures
  • Develop and implement procedures and utilities that ensure adequate and secure data processing operations (e.g. data backup restoration storage etc.)
  • Maintain proper control by planning organizing and coordinating all activities pertinent to the proper operation of the fiscal service department
  • Facilitate planning and communication within and among OME-RESA staff keeping them informed of the projects and services of the department and seeking their input as to the ever-changing needs of the department
  • Maintain a positive and cordial relationship with OME-RESA staff owner-customers and the general public
  • Exercise a leadership role in the improvement of services provided
  • Identify opportunities for growth and expansion of OME-RESA services
  • Employ independent judgment initiative and decision-making skills
  • Use hardware and software tools to perform needed tasks
Interested professionals should submit a cover letter and current resume by June 30 2025 to: Full posting can be found by clicking here.

Employment Type

Full-Time

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