drjobs Travel Executive

Travel Executive

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1 Vacancy
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Job Location drjobs

Chennai - India

Monthly Salary drjobs

INR 180000 - 300000

Vacancy

1 Vacancy

Job Description

Overview
The Travel Executive plays a crucial role in facilitating and managing travel arrangements for clients whether individuals or groups ensuring seamless experiences throughout their journeys. This position demands a keen understanding of the travel market including best practices in travel itineraries accommodation transportation options and cultural insights. Travel Executives contribute significantly to client satisfaction by providing personalized services proposing tailored travel packages and solving any issues that may arise during the travel process. As representatives of the organization they are responsible for building and maintaining lasting relationships with clients vendors and service providers. The role requires a proactive approach extensive knowledge of travel regulations and the ability to stay alert to industry trends. Given the dynamic nature of the travel industry adaptability and a positive attitude are essential traits for a successful Travel Executive. Overall this role is essential for driving the companys success and enhancing customer loyalty through exceptional travel experiences.
Key Responsibilities
  • Develop and manage travel itineraries based on client preferences and budgets.
  • Provide clients with timely and accurate information about travel arrangements.
  • Assist clients in booking flights accommodations car rentals and other travel services.
  • Negotiate rates with travel service providers to secure the best deals for clients.
  • Handle client inquiries and resolve any travel-related issues efficiently.
  • Maintain a deep understanding of travel industry trends and regulations.
  • Build and nurture relationships with clients to enhance customer retention.
  • Conduct thorough research on destinations travel services and travel documentation requirements.
  • Create and present customized travel packages to attract potential clients.
  • Prepare and maintain accurate records of transactions for reporting purposes.
  • Stay informed about changes in travel policies and restrictions.
  • Attend travel industry events and exhibitions to network and gather market insights.
  • Ensure compliance with all relevant travel policies and procedures.
  • Utilize booking software to streamline travel reservations and updates.
  • Provide post-travel support seeking feedback to improve future services.
Required Qualifications
  • Bachelors degree in Tourism Hospitality Business or a related field.
  • At least 2 years of experience in travel planning or management.
  • Strong proficiency in travel booking software and tools.
  • Excellent verbal and written communication skills.
  • In-depth knowledge of domestic and international travel regulations.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proven customer service skills and empathetic approach towards clients.
  • Strong negotiation and persuasion skills.
  • Familiarity with geographical locations cultures and customs.
  • Adaptability to changing situations and client needs.
  • Ability to work independently as well as part of a team.
  • Willingness to travel as needed for client consultations and industry events.
  • Proficient in Microsoft Office Suite and CRM software.
  • Time management skills to enhance productivity.
  • Problem-solving capabilities to address unexpected challenges.

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Employment Type

Full Time

Company Industry

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